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Hoselton AutoMall

(518 reviews)
Visit Hoselton AutoMall
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My 6'th Nissan

This was the 6;th Nissan I leased from Hoselton. I keep coming back because of the positive experience of dealing with the sales team, The facility is great with all the complimentary amenities including wifi. My salesperson "Craig" was a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad Craig was able to help you!

Purchased 2020 Tundra

This is my fourth Tundra purchased from Hoselton. Phil is my salesman. Able to find the truck I wanted, they didn’t waste my time! Great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great pre owned car

The preowned offices at Hoselton are very run down and dirty The new car showroom, by contrast is sparkling clean and well appointed Customers shopping for a used car deserve the same respect and professional offices that new car customers already have This office needs a major overhaul or it needs to be torn down and rebuilt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First time leasee

I had an excellent experience working with Tyler and the other staff members at Hoselton. I had an absurd amount of questions about my new truck and about how leasing works - Tyler was super patient and thoughtful, answering every question I had. I would (and have already!) recommend Hoselton to friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're so happy to hear Tyler was able to help you with everything!

Purchased a pick up truck.

I have been buying my vehicles from Hoseltons for many years, and will continue to do so. They are honest and up front with everything, and if there was a problem, they will take care of it immediately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We're happy to hear you had a wonderful experience!

Tyler Cretelle is the best!

Tyler Cretelle made my car leasing experience very comfortable and easy. He is so passionate about his work, and covered all angles of the leasing process! Love my Chevrolet. :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Nancy! Thank you for the wonderful review and we're so happy to hear you love your new Chevy!

We thanked Rick Mayo, our salesperson.

We are pleased with the saleperson, Rick Mayo. We are Deaf and he was able to communicate through sign language. We were happy to have someone be able to communicate. Buying a car wasn't easy for us. Rick was very helpful with our decision. I love my RAV4 so much. We thank him and the Hoselton Auto Place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy that you love your RAV4 but more importantly, we are thrilled we were able to make you feel comfortable and Rick was able to communicate with you. Thank you so much for choosing Hoselton Auto Mall.

Nilolay Bondaruk is the one to see.

I live 5 hours away. I was worried that being so far away the service after the sale wasn't going to be there. I was wrong. Nikolay has taken care of every issue I've had. I am so happy with the car I bought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service after the sale. 2 Thumbs up Nikolay Bondaruk

I purchased my car from Nikolay Bondaruk. I live 5 hours away & was worried about service after the sale. Nikolay has removed all my fears on that. He wants satisfied customers. Well I am a Very Satisfied Customer. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so happy to hear Nikolay was able to help you find a great vehicle!

Happy customer

Our salesperson was very knowledgeable and he did not make me feel pressured to buy a vehicle. He was able to answer all our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review!