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Hoselton AutoMall

(518 reviews)
Visit Hoselton AutoMall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

Treated fairly and professionally. Worked with us to get the vehicle we needed within the price we could afford. Looking forward to returning for our next purchase or lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for the wonderful review and for choosing Hoselton for your vehicle purchase!

Test drive

Came for a test drive and basic information. Very helpful, informative but not pushy to buy at that time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you Susan for the great review!

Part removed before pick up

Hoselton came through with a satisfactory resolution to a problem that came up after purchasing a vehicle. We are happy with it and love the GMC Acadia.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Kaleslie, Thank you for the great review! We are so glad we were able to assist with the concerns on your Acadia. Thank you for choosing Hoselton!

Excellent dealership! Truly a pleasure to work with.

I recently leased a 2017 Nissan Sentra from Hoselton, and I couldn't have had a better experience. I started out on the pre-owned lot with Luis Munoz. If you're looking for a pre-owned vehicle, this is the guy you want to ask for. He’s a straight shooter, and you can trust that he’ll give you the best deal possible. I decided I was interested in leasing a new Sentra, so Luis directed me towards Hoselton Nissan. Tim Lippa was extremely helpful, and made doing all the paperwork a breeze. Conor Dwyer (Nissan sales manager) hooked me up with a great deal, for which I am very grateful. I’m looking forward to working with Hoselton for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We hope you are enjoying your new Sentra!

Wanted a newer upgrade.

We got a Nissan Murano and absolutely love it. They had the best price out of anyone else. Others had more miles for a lot more money. We just had a couple small complaints after getting to know it after a week, and we were directed to the service department, left a detailed message asking if they can help us, and never received a call back. And it's been a month. I took it apon myself and fixed two out of the three complaints myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shawn, We are so sorry to hear that no one replied to your voicemail. We are not sure who the voicemail was left for but our Pre-Owned vehicle manager will be reaching out to you shortly to assist with any concerns you still have with the vehicle. If you need any other assistance please do not hesitate to reach out to our Customer Relations Manager, Christie Russo, at christier@hoselton.com. We look forward to speaking with you!

Excellent Dealership! A pleasure to work with.

I recently leased a 2017 Nissan Sentra from Hoselton, and I couldn't have had a better experience. I started out on the pre-owned lot with Luis Munoz. If you're looking for a pre-owned vehicle, this is the guy you want to ask for. He?s a straight shooter, and you can trust that he?ll give you the best deal possible. I decided I was interested in leasing a new Sentra, so Luis directed me towards Hoselton Nissan. Tim Lippa was extremely helpful, and made doing all the paperwork a breeze. Conor Dwyer (Nissan sales manager) hooked me up with a great deal, for which I am very grateful. I?m looking forward to working with Hoselton for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the awesome review! We hope you are enjoying your new Sentra!

Fabulous Sale person

Courney Colon was fabulous - she was very helpful and made the car buying process easy. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Tom for the wonderful review!

Honest, straightforward, easy to work with!

Being a female buying a car all by oneself can be a daunting experience---you wonder "Are they going to take advantage of me, are they going to rip me off," etc? And for anyone buying a car, there is always the issue of are they going to be truthful or pressure you? Working with Mike Holbein at Hoselton, I was totally at ease--he is very easy to work with, answers all your questions thoroughly and easily, works hard to find the vehicle that fits your needs, he follows up, handles all the details well and is just an all around nice guy. He truly cares about you getting the right vehicle in the price range that fits you. And Hoselton's prices and stock are very good. I got a great price on a great car. Thank you, Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you Mary for the wonderful review! We hope you are loving your new vehicle!

We've had three great experiences with Hoselton

This is the third vehicle that we've purchased from Hoselton, all three from the same salesperson. Partha Saha has been our salesperson of preference, He's knowledgeable about his product, and all the details involved in a successful car sale. The team that surrounded Partha and assisted us were equally qualified. In the future we will always look to Partha first. Thank-you Hoselton for retaining quality salespeople like Partha Saha along with quality vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you John for the wonderful review!

Loved my salesman

They work with your budget and get you the best rates!! My salesman was very polite and always made sure I was happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Frankie for the great review!