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Hoselton AutoMall

(518 reviews)
Visit Hoselton AutoMall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick and painless

After a visit to a dealer who's sales team pitch was " what can I do to close this deal today"--- yet, they did not have the car in stock which I had made an appointment to test drive--- the relaxed atmosphere at Hoselton was refreshing. I was able to test drive the car I was interested in purchasing, take time to think about the purchase, confirm my research, and return at a later time to complete the deal. Josh Ramos answered all of my questions, yet applied no pressure to "close the deal" that day. Next time I need to purchase a car, Hoselton will be my first shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We hope you are enjoying your new vehicle!

Competing with the Japanese AWDs

I went to Hoselton just to see if Chevy had something to compare to the Subaru Outback, Mazda 5 and Toyota Rav 4. What i got was careful questions about my needs, very detailed amd thoughtful answers, a look at three possible cars and a nice long test of a six cylinder Equinox AWD; absolutely no pressure and a really competitive offer to consider when we are ready to decide. Nice job Hoselton Chevy (similarly good experience too at Hoselton Toyota next door).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you Michael for the wonderful review! Thank you for allowing us an opportunity to earn your business!

Awesome is just a word to some dealers !

From start to finish this was the best ! It all started by hitting a deer ! As that took out the only car I had I needed to get a good one and quick . I contacted my salesman , Mike Petzing , and let him know what I needed and what i could afford and within a few hours I had a list . I fell for a Nissan Murano and with the help of Joe Ingrazzio and Tim Lippa it was a go ! I can now say to anyone that needs a car "I got a guy!" Actually a couple of them !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Tom for the awesome review! We hope you are enjoying your new vehicle!

Test Drive

Great team! Kind, with no pressure. Answered all our questioned with great detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! We hope you are enjoying your new Highlander!

bought a 2006 Prius

Wonderful service, Mike Holbein our salesman was a delight to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you Nancy for the great review! We hope you are enjoying your new vehicle!

Lease Experience

Wonderful service with exceptional help with getting the vehicle I wanted at the price I needed to be at. No pressure from sales rep or finance person, very comfortable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We hope you are enjoying your new vehicle!

New Vehicle!

I just purchased my new SUV from Hoselton (my 3rd vehicle from there). The experience was wonderful, easy, and comfortable. I haven't always has the best experiences with Hoselton, but I appreciate them going above and beyond this time around. Big thanks to Dave Rogers, Tim Lippa, Phil DeGrazia, and Conor Dwyer for making this purchase smooth and seamless. There was absolutely no pressure and they made sure I drove off in a vehicle I wanted. I am so excited to be the new owner of a 2016 Nissan Rouge SV with the Premium Package! Thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Shana for the awesome review! We hope you are enjoying your new Rogue!

We Now Have Two Cars From Hoselton

We were all set to lease another kind of car when someone suggested we check out a Nissan. We immediately thought of Hoselton because we'd already had a good experience with them. We explained to Steve Carroll why we were there and he good naturedly set out to show us why we wanted to rethink our previous plan and get a Nissan.. In his low-keyed, friendly manner he worked diligently at accomplishing his goal. At the end of the day, we drove our new Altima off the lot completely convinced that we had made the right decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Nancy for the great review! We hope you are enjoying your new Altima!

Review for purchase of a Rav 4 Delivery- 10-22-16

All, My experience at Hoselton Toyota with Salesperson-Karen Jacob and Mgr.-Nick Cooper was excellent. Their professionalism and sensitivity etc. was above perfect. Karen was extremely knowledgeable about products and services Paul R. Oca

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Paul for the wonderful review! We hope you are enjoying your new Toyota!

Quick and painless buying experience

Found the right car at the right price online. Went into the sales office, had a test drive, quickly negotiated the price and signed all the paperwork in less than 2-1/2 hours. Fast and painless for buying a used car from the dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jon for the great review! We hope you are enjoying your new car!