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Hoselton AutoMall

(518 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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used car

Bought a used Rogue for my daughter. Salesman was friendly and knowledgeable about the vehicle. He was efficient, although the process took longer than expected. The dealership was missing the second key, but we are promised that a new one would be made if it cannot be found. Unfortunately the process of making a new key has to be on a Friday mid-day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We hope your daughter is enjoying her new Rogue!Please don't hesitate to reach out to our Customer Relations Manager Christie Russo at christier@hoselton.com if you need any assistance with the second key!

Buying a car was a lovely experience.

Jill McWilliams was a great in helping find, test drive and buy my new car. I am very happy to have met her and would recommend her to anyone looking for a car. The details were straightforward, the process was simple, and she had that box of tissues waiting for me. Thank you. It's only been a day, but I love my Volkswagen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review!

Excellent Experience

Excellent Experience, Our Sales Consultant Bill Bolia was very professional, genuine and wasn't overly aggressive, as the consumer we felt he really was working for out best interest- didn't try to push us to buy a vehicle we weren't satisfied with. He was attentive to our needs, however we are test driving to see what vehicle we like most. When we test drove he left us alone to drive the vehicle, which we appreciated, it can be a displeasure to have a salesman along for the ride pushing for the sale. I've bought a vehicle from Hoselton in the past, When I purchase a vehicle I really take into consideration the entire sales process, so far so good! I look forward to hopefully finding the right vehicle at the right price at Hoselton, From a convenience standpoint, I like that the dealership is in close proximity to where we reside.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you Joe for the great review! We hope to earn your business on your next vehicle purchase!

Robert Capitano

Robert Capitano was so helpful and knowledgeable. He explained everything in detail

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Diane for the great review!

Hoseltons

Wanted to lease a new car and we got the car and price we wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review!

Great service

I have bought 4 cars at Hoselton and have never had a bad experience! Everyone is so friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review and for continuing to choose Hoselton!

Best dealer ever !!!

I have bought 3 cars from Hoselton buying process was amazing I wasn't pressured I felt really comfortable with every one they made me feel very welcomed. I have my vehicle serviced here also never went anywhere else why would I!? amazing people amazing place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Eileen for the wonderful review!

Customer

Personable sales staff made sure to go out of their to be helpful. No pressure. I could ask questions so that I could find what I wanted rather than being directed to what the dealership wanted to sell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Stephen for the great review!

Great experience

As always, both leasing experience and service involved excellent in every respect. Purchased my first Toyota from Hoselton in 1970!! What does this say about this dealership?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Jim for the great review!

Purchase of a Nissan Rogue

I leased three new vehicles from a nearby KIA dealer. This time around (would have been my fourth KIA lease in a row) they did not value my loyal repeat business. So, I contacted Frank Alberti at Hoselton Nissan. He not only help me pick out the right vehicle, he went through the options of lease vs purchase and I decided to purchase a new Rogue. Great vehicle. I feel I was treated fairly and that Frank and the Hoselton dealership value my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Mark for taking the time to share this awesome review!We hope you are enjoying your new Rogue!