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Hoselton AutoMall

(518 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

It's always a pleasant experience visiting Toyota Hoselton for my oil changes and any other service. Service is quick and everyone is very friendly. I cannot leave without mentioning the warm complementary chocolate cookies they provide at your request, they make the visit so much enjoyable ;-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind review! The chocolate chip cookies are the best!

First Time

This was my first time taking my Sienna to Hoselton. (My car was usually serviced across town.) The car was finished exactly on time. The waiting lounge is very clean, with wifi, coffee, tea and free cookies. The garage is very, very clean. I will definitely return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Carolyn, Thank you for the nice review! We are so happy to hear that you enjoyed your Toyota service experience and our facilities!

Pleasent experience

Jerod was very easy to work with and did not pressure or push the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the 5 star review!

Great Service

I had a wonderful first time experience at Hoselton Toyota. Dawn Shaffner was so friendly and explained all need to know about the services my Prius may need in the future. I will always bring my car to them for anything it may need. They also have a great snow tire sale at this time. I have to go back to purchase them within the next couple weeks. Thank you Dawn!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Cindy, Thank you for taking the time to write a review! We look forward to working with you again on your Prius!

Cindy Brautigam - Great Service

I had a wonderful first time experience at Hoselton Toyota. I brought my 2011 Prius to have oil change and check. Dawn Shaffner was so friendly and and explained everything that I will need to know about future service my Prius will eventually need while owning a Prius. They have a wonderful sale on snow tires which I am going back to purchase. Thank you so much Dawn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Cindy, We are so happy to hear that you enjoyed your Toyota service experience! We will look forward to helping you with your snow tires!

As expected, a freat experience

My wife & I met with Alan Morris & had a tremendous experience while discussing the possible purchase of a RAV 4

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks Pat!

Sustained, fantastic customer experience

I have always been wow'd by Hoselton; whether it's been the buying process, repairs or body work. I'd go nowhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5 star review Pat!

Ask for Joe Centanni at Hoselton AutoMall!

My family and I had the pleasure of working with Joe Centanni at Hoselton this past week and I was beyond thrilled with the service and care provided. We had been to a few other dealerships and I was very discouraged at what was available in my price range and how everyone was trying to push a leasing option when I really just wanted to buy a good used car. Joe made the whole car buying experience a piece of cake from start to finish. I am so happy with my beautiful little Suzuki and I cannot thank Joe enough. He worked with us on the price, offered us coffee and cookies (always a plus) and I had the car the very next day with a full tank of gas! The best thing about Joe was that he didn't feel like your stereotypical car dealer. He was genuine and my family and I are so happy we found him (and Hoselton!). I will be telling all of my friends and family to go here for all of their car buying needs. THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bianca, Thank you for the wonderful review! We are thrilled to hear that you found the perfect car for you at our Pre-Owned Super Center. I will pass this on to Joe and the rest of the used car sales team. Enjoy your new car!

very pleased

Had a wonderful experience, Jon was extremely helpful, knowledgeable and friendly.service was quick. Waiting room was nice. Will definitely return and recommend to friends ans family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the nice review Terri! We are happy to hear that you enjoyed your service experience!

Great Service Department

I think the service department is the best Gm Service department in Rochester..... I like that the Service Manager Mike Hueston is always available to help me with all my questions and concerns. I found a very honest dealership to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! I will pass this on to Mike and the rest of the Hoselton Chevrolet Service Team. They will certainly appreciate your kind words as well!