Reviews
Purchased a 2017 RDX
Couldn't be happier with the car or the transaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review Richard! We're glad to hear you're so excited about your purchase! We look forward to seeing you again!
Acura RDX 2018
My new RDX is a very smooth and quiet ride! I am love the heated leather seats and the stereo has a wonderful sound!!There is plenty of room and very comfortable in both the front and back seat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ms Carol Dillman
Great service. Always happy with the service guys. Pleasant and very helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pleasant and Responsive
Front foot in the door to foot out the door Baierl Acura provided and exceptional and comfortable experience. They listened to our needs. This was the third car bought from Mary Beth. Unheard of in car buying. Kudos to Mary Beth and Baierl Acura.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review Lou! We greatly appreciate the kind words. We try to go above and beyond, so wer're glad to hear we did well by you. We look forward to seeing you again!
Great Car
I have been dealing with Baierl Acura since 2000. I started with the TLs type, moved into a TSX to a TL to another TSX, to the TLX and just picked up my 2018 TLX. The car drives amazing and my salesman Ken who I have used for years was very helpful, courteous, friendly and would recommend him and the dealership to anyone. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Jman! Your recommendation truly means a lot to us! We're glad to have been of such great service to you!
Baierl Acura Service
Excellent customer service. Always greeted pleasantly, follow up calls through the day with detailed explanation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Job!
Mary Beth was great. She took the time to listen and was very patient throughout. she explained the differences between trim levels for the model I was looking at and also helped me comapre to a different model. All in all a great experience. I went in leaning toward another Acura but I also want to look at a few other brands. None of the salesmen at the other dealerships seemed to be even mildly interested in my business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always great service
Always great service when I take my RDX to Baierl Acura in Wexford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much! We greatly appreciate your continued business with us. We pride ourselves on consistency, so we're glad to hear we're doing well on that front. We look forward to working with you again!
Excellent service
Leased a 2018 MDX Advance. Ken was excellent to deal with, was able to find the right vehicle for us. Would highly recommend his service. Have been dealing with Baierl Acura for over ten years, highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had state inspection and oil change- used. E
The service and all the people involved were very polite. Everything was explained in detail. Car was washed and vac. Will go back again. We had an appt. and it took 2 hours- I just thought the wait was long for a oil change and inspection. It was not explained to us that the wait would be that long.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car