Reviews
Excellent service and friendly and work completed in timely fashion recommend highly to all my colleagues
Excellent service and friendly and work completed in timely fashion recommend highly to all my colleagues
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve been taking my cat here for service for 14+ years, and have always gotten personalized service and high-quality work they’ve helped me get 180,000mi on my car, and still going!
I’ve been taking my cat here for service for 14+ years, and have always gotten personalized service and high-quality work they’ve helped me get 180,000mi on my car, and still going!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal Baierl Acura customer for over 14 years! We're thrilled to hear about your positive service experiences. Here's to many more miles!
Always happy with my service. Mcgregor is very professional and pleasant. I always get my service rapidly
Always happy with my service. Mcgregor is very professional and pleasant. I always get my service rapidly
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your awesome feedback about Mcgregor and our team! We appreciate your support and look forward to serving you again at Baierl Acura. Safe travels!
I’ve had all of my MDX services done at this same dealership since I purchased my vehicle in 2018, and I’ve always had a great experience. Everyone here is friendly, professional, and genuinely supportive. I especially appreciate that there is no pressure or upselling. They take the time to understand the customer’s needs and budget, provide honest recommendations, and clearly explain which parts need attention and when they should be replaced. I also want to give a special shout-out to Greg. He has always provided a warm welcome and excellent support. He’s a great guy, very knowledgeable, and someone anyone would be happy to work with. Overall, I highly recommend this dealership for their excellent customer service, honesty, and professionalism.
I’ve had all of my MDX services done at this same dealership since I purchased my vehicle in 2018, and I’ve always had a great experience. Everyone here is friendly, professional, and genuinely supportive. I especially appreciate that there is no pressure or upselling. They take the time to understand the customer’s needs and budget, provide honest recommendations, and clearly explain which parts need attention and when they should be replaced. I also want to give a special shout-out to Greg. He has always provided a warm welcome and excellent support. He’s a great guy, very knowledgeable, and someone anyone would be happy to work with. Overall, I highly recommend this dealership for their excellent customer service, honesty, and professionalism.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Eight years of trusting us with your MDX is something we truly appreciate, Gaurav. It’s wonderful to hear that Greg has been such a consistent part of those positive experiences and that you can count on him for straightforward advice that works for your needs and budget. Thank you for your continued loyalty to Baierl Acura. We’ll be sure Greg sees your kind words!
Fast and efficient service. Friendly staff. Received clear explanation of what my vehicle needed and why at the inspection as recommended by Acura. Upon leaving the dealership my car was parked to the side conveniently ready to pull out onto the highway. .
Fast and efficient service. Friendly staff. Received clear explanation of what my vehicle needed and why at the inspection as recommended by Acura. Upon leaving the dealership my car was parked to the side conveniently ready to pull out onto the highway. .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jan, it’s great to hear that everything from the inspection explanation to picking up your vehicle felt easy and well thought out. Thank you for noticing those little details and for sharing your experience with Baierl Acura. We appreciate the five stars!
Courteous and efficient with great attention to detail. Service technicians appear well trained and knowledgeable.
Courteous and efficient with great attention to detail. Service technicians appear well trained and knowledgeable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that our team at Baierl Acura provided professional, efficient, and thorough service. Thank you for the 5-star review. We look forward to welcoming you back for any future needs!
I bought a used Integra and it couldn't have gone smoother! Ryan explained every step and I felt very confident in my purchase.
I bought a used Integra and it couldn't have gone smoother! Ryan explained every step and I felt very confident in my purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your Integra! We’re glad Ryan took the time to walk you through the process and made sure you felt confident in your purchase. Thank you for choosing Baierl Acura, and enjoy every mile!
The staff was very helpful and they did the work on time and kept me informed.
The staff was very helpful and they did the work on time and kept me informed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Customer satisfaction is our top priority and it’s always great to hear when we’ve succeeded in our goal! Thanks for sharing such kind words about the Baierl Acura team, and know we're eager to be of service again soon!
Service team was very helpful and efficient. Work was done well and delivered on time.
Service team was very helpful and efficient. Work was done well and delivered on time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business at Baierl Acura! Our service team works hard to ensure your needs are met and your time is respected. See you again soon!
From the sales management team to the service department top shelf customer care and easy scheduling of a service appointment, it is truly the best experience that I ever had at any dealership.
From the sales management team to the service department top shelf customer care and easy scheduling of a service appointment, it is truly the best experience that I ever had at any dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with both our sales and service teams! We appreciate your business at Baierl Acura and look forward to serving you again. Safe travels!