Reviews
Great sales staff.
Great sales staff. Quick and easy, in and out in 3 hours. Thanks to Shelly Roman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edge ST
Everyone was friendly, professional, and prompt. When it came time to discuss my trade they were fair and easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Lisa, thank you for taking the time out of your day to tell us about your experience. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Good Place to Shop
Enjoyed working with Keystone Ford. They were very supportive as we tried to remove a credit lock on our application. Wasn't real happy about the process for buying service agreements. They didn't make it clear that I was looking at the total monthly payment rather than the cost of the plan (and didn't show what the cost was without any plans)
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello John, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!
Service
I go to keystone ford since they are Very trustworthy and don?t try and sell you something you don?t need But lube oil filter price is higher than the competition
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Vehicle state inspection and service
Timely And friendly service. Customer waiting area was comfortable, quiet and clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Like New Again
I dropped it off on a Friday with a list of items to address to ensure it passes PA inspection. I anticipated it would take until Monday and I let them know I didn't need it back and to fix everything it needs. I was called just before closing on Friday that it was done and I could pick it up Saturday morning. I was very pleased with the ride after the repairs (tires, brakes, control arm and ball joint).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
Great Customer Experience
Had my Maverick for a year and Keystone Ford has been great! From the purchasing process through routine maintenance, every visit was enjoyable. Staff is friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lewis, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
2020 Ford Escape
Prompt courteous attention to my appointment from message that showed up on my car screen. Service tech resolved the issue and reviewed with me the correction made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Donald, thank you for taking the time out of your day to tell us about your experience. At Keystone Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
EXCELLENT DEALER
Wonderful experience. Our Salesman, Frank Blood, was very informative, professional, courteous and a pure joy to interact with. I would definitely come back to have him as our Salesman. He made the process an exceptional experience. I've never had a Salesman like him before. You can tell he enjoys his job. It always makes a difference.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keystone Ford
Frank went over the bronco very thoroughly. Vehicle was very clean. Even put on 4 new tires and wipers
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dixie, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!