Reviews
Keystone Ford Chambersburg, Pa
Wendy did a super job in explaining to me cost of future maintenance of my F150. She was the best service advisor I have had at Keystone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Earle, thank you for taking the time out of your day to tell us about your experience. At Keystone Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Taurus SHO
Good but I reserved on line and they couldn't find my appointment. Took 5 minutes to get checked in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
New2023 Bronco
I highly suggest if your looking for a new vehicle to see Jack at Keystone Ford. This is my first time buying from Keystone but wont be my last! Jack is very personable and goes above and beyond to help his customers. He gave us a great deal on our new 2023 Bronco Sport . The team at Keystone is a great team to deal with, all very helpful and so nice to deal with!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris
Service Department and Technician were great. Jason the Tech listen to my concerns and new what the issue was and corrected it. Great job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oscar H Styer
Went to regular service area. Was redirected to Fast Lane. Mentioned that red battery light was on intermittently. Systems were checked and it was found that the problem was with the alternator, not the battery. Alternator was installed. Your service lounge actually had coffee available, unlike a service station on LWE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Harry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Service
Excellent service. Service manager informative and helpful. Service done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Judy, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Terrific Service
Kevin is a prize catch for Keystone. I?m disabled, and Kevin went out of his way to help me out. You need to give this young man a raise!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ed, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Mrs Linda Chandler
Always great service when we have our Ford F-150 done at Keystone Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Donna Hutson
Went to keystone Ford Quicklane for my normal oil change service, I brought to their attention that I was finding a small amt of oil on my garage floor. They checked it out ,gave me an estimate on repair and I scheduled the following week. I dropped car off the day before and they called me before close of day and said it was finished. Great service, never a long wait and quality work and parts. I highly recommend them for all your service work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Keystone- used vehicle purchase
We were very pleased with all aspects of purchasing our vehicle from Keystone. Blair was awesome to work with as were his partners.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Megan, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!