Reviews
Write a reviewKeystone- used vehicle purchase
We were very pleased with all aspects of purchasing our vehicle from Keystone. Blair was awesome to work with as were his partners.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Megan, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
Keystone Ford Chambersburg PA
We saw vehicle- 2018 Ford Focus SE on Car Fax/ This car had low milage & came with Certified vehicle inspection checklist & vehicle history report. They also gave us Ford's repair order, which enable the designation as a Blue certified used vehicle. This gave us confidence that we purchased a reliable car. The staff was helpful & professional. The Dealership was clean & neat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ek, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Ol Sckool LLC
Got what I wanted on my trade, felt I got a good deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Perform works and check mushy brake problem.
I had the works performed on my car along with a mushy brake problem looked at. I was satisfied with the works but still have some issues with the brake issue. Will need to bring car back .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and staff!
Keystone Ford made buying a truck simple. This has been the third purchase from them and we were pleased with all of them. Jack Alexander was our salesman and he explained everything and is even following up if we had any questions. I would highly suggest dealing with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kellie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Service
Greatly pleased with your customer service. Friendly, Professional, and Efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rodney, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!
Best experience ever.
Best experience ever. Sales Manager and Salesperson were just outstanding and very accommodating . They met all of my needs and were expedient. High quality customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Wayne, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
2022 ford bronco
Jack Alexander was a great person to work with. When we had a change during the order he helped us with no problem. He explained everything when we picked up our car. He also helped me to get on the Ford pass app. I would recommend Jack to anyone when purchasing a ford. Love my car and thanks to Jack for working with us. He was upfront about how long it would take our car to be built, Thanks for having a sales person that knows all about selling a car and so nice to talk to. Thanks again, love my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carol, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Keystone Ford was great!
Walked in shopping for a new vehicle. I had a few moments to look around alone and then was greeted by a wonderful salesman, Jack. The staff that I dealt with that day were all great and I left with a new Ford Explorer. I'll recommend them to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Martha, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!
Mister
Recall work on vehicle, front brakes and potential oil leak.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!