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JM Lexus

(9,437 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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thanks Alicia we came in for service and walked out

thanks Alicia we came in for service and walked out with a new nx hybrid love it thank you Alicia and Jeff

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  • Overall experience 5.0
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Dealer response

Gerald, we're so glad that Alicia and Jeff made your purchase at JM Lexus a memorable one! Enjoy your new NX Hybrid!

Thanks, Alicia for all your help and making this a very

Thanks, Alicia for all your help and making this a very simple pleasant process. Thank you went from RX to Nx hybrid Thank you for all your help

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Dealer response

Harry, we're thrilled to hear that Alicia made your experience at JM Lexus smooth and pleasant. Enjoy your new NX Hybrid!

Paul Mompremier was outstanding.

Paul Mompremier was outstanding.! He was very patient and professional with all of my inquiries and needs. He should be regarding as a very valuable asset to JM Lexus. Additionally, Sales Manager , Long was very helpful and should also be considered a value asset. I would highly recommend JM Lexus due Long’s leadership and Paul’s professional commitment.

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Dealer response

Mal, we're elated to hear that Paul and Long provided you with such a positive experience at JM Lexus. Your recommendation means a lot to us, and we'll be sure to share your kind words with the team!

JM Lexus makes it extremely easy to lease a car.

JM Lexus makes it extremely easy to lease a car. Everything is done in one step. Every aspect of the deal was well executed. Saqib was excellent in helping me find the right car.

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Dealer response

Lois, we're happy to hear that Saqib and the JM Lexus team made your leasing experience seamless. Thank you for choosing us, and enjoy your new car!

It was a pleasure having Paul Mompremier as a sales

It was a pleasure having Paul Mompremier as a sales person. He helped me choose the car that I wanted and the way I was interested in having it detailed. He was a great sales and finance person and made the process of buying a car convenient. You won’t regret doing service with him. He’s the best!

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Dealer response

Marlene, we're overjoyed to hear that Paul made your car-buying experience at JM Lexus so convenient and enjoyable. Thank you for sharing such positive feedback! Enjoy your new ride!

JM Lexus is great.

JM Lexus is great. Tim Spellman was great to deal with and helped me get the car I wanted. Their Sales and Service departments are amazing. You will not be disappointed purchasing a vehicle from JM Lexus. Thank you!

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Dealer response

Thank you for the glowing review! We're so glad to hear that Tim and our team at JM Lexus provided an amazing experience. Enjoy your new car, and we look forward to serving you again in the future!

Great service all around, Tim and all the management was

Great service all around, Tim and all the management was great to deal with super easy transaction would recommend them to anyone

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Dealer response

Andrew, we're thrilled to hear that Tim and the team at JM Lexus provided you with a seamless experience. Thank you for recommending us!

Buying a car at Lexus was made easy and painless thanks

Buying a car at Lexus was made easy and painless thanks to Daniel who handled everything in a very professional manner.

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Dealer response

Thank you for your feedback! We're glad to hear that our team at Curry Honda Chicopee has been courteous and helpful in keeping your car running smoothly. We appreciate your patience with the app, and we're here if you need anything else!

Excellent service provided by Paul, and Lexus team thank

Excellent service provided by Paul, and Lexus team thank you JM Lexus. Looking forward for next time.

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Dealer response

Alexis, we're delighted to hear that Paul and the JM Lexus team provided excellent service. We look forward to welcoming you back next time!

Every aspect of the deal was well executed.

Every aspect of the deal was well executed. Jonathon found the right car for us and we are very happy with it!

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Dealer response

We're happy to hear that Jonathon helped you find the perfect car at JM Lexus! Thank you for sharing your positive experience, and enjoy your new ride!