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JM Lexus

(9,387 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,387 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Punctual complete caring and timely word word word word

Punctual complete caring and timely word word word word word word word word minimum word

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback is much appreciated! Thank you for supporting JM Lexus.

Very efficient.

Very efficient. Beautiful show room. The salesperson Zachariah Taylor was excellent in explaining all the various options. Very personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're pleased to hear that Zachariah provided excellent service and that you enjoyed our beautiful showroom at JM Lexus.

Great service!

Great service! Car delivered clean . Explanation of new car on point Alicia was a great salesperson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Laurabeth, we're delighted to hear that Alicia provided you with excellent service and a smooth delivery at JM Lexus. Enjoy your new car!

Service department excellent.

Service department excellent. Carlos the absolute best. Everyone is just doing great job. Will be back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Carlos and the service department provided you with an excellent experience at JM Lexus. Thank you for your kind words, and we look forward to welcoming you back!

I have been taking my IS 300 to JM Lexus since 2016 and

I have been taking my IS 300 to JM Lexus since 2016 and have been very satisfied with this Dealership. I come for regular maintenance and they keep me informed as to any future maintenance that will be need after achieving a certain mileage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in JM Lexus since 2016! We're delighted to hear that our team has kept you informed and satisfied with the maintenance of your Lexus IS 300. We look forward to serving you for many more miles ahead!

My experience at Jm Lexus has been amazing.

My experience at Jm Lexus has been amazing. Paul Mompremier customer service has exceeded my expectations yet again. This has been my 2nd purchase with him and i honestly would shop anywhere else due to his wonderful assistance. I love my new car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Paul provided exceptional service once again at JM Lexus! It's fantastic to know you're loving your new car, and we appreciate your continued trust in us. Enjoy the ride!

Arly was excellent, easy and extremely fast transaction.

Arly was excellent, easy and extremely fast transaction. Would highly recommend Arly and Jim Lexus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that you had a speedy purchasing experience with Arly. Thank you for recommending JM Lexus!

My salesman Paul Mompremier made my car purchase a

My salesman Paul Mompremier made my car purchase a breeze. He was knowledgeable on the vehicles and didn't beat around the bush. The dealership is top notch and makes you feel comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Paul made your car purchase experience smooth and straightforward at JM Lexus. We're glad you felt comfortable with us, and we appreciate the kind words about our dealership!

Pedro and Arly were professional, patient, detailed,

Pedro and Arly were professional, patient, detailed, helpful. Clearly experienced. I felt safe during the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Pedro and Arly provided a professional and reassuring experience at JM Lexus. We're grateful for your feedback, and we're glad you felt safe throughout the process!

Jorge was amazing!

Jorge was amazing! He was extremely knowledgeable and a delight to work with. I would highly recommend working with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jorge provided such a knowledgeable and enjoyable experience at JM Lexus. Thank you for the recommendation!