Ciocca Ford of Quakertown

Thank you so much for sharing your experience. We're thrilled to hear that our team went the extra mile to help you find exactly what you were looking for. It's that kind of dedication we aim for with every customer. We're glad the process was smooth and that everyone was great to work with. Enjoy your new vehicle and thank you for choosing us!

Thank you for sharing your feedback. We’re glad the service itself met your expectations, but we apologize for the mix-up with your appointment scheduling. We appreciate you letting us know so we can work on improving our process to avoid confusion in the future. Thank you for your patience, and we hope to provide a smoother experience next time you visit us.

Thank you for your feedback! We’re glad to hear your service was completed on time and that our team provided clear explanations. We appreciate you choosing us and look forward to serving you again in the future.

Thank you for the kind review! We're glad to hear our team was polite, took the time to show you around, and answered all your questions. We’re here to make sure you feel confident and informed every step of the way. We appreciate you stopping by and hope to see you again soon!

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

Thank you for the thoughtful review! We’re so glad to hear that Cory McNulty made such a positive impression with his professionalism and no-pressure approach—that’s exactly the experience we strive to provide. We appreciate you coming back to work with him, and we’ll be sure to recognize Cory for a job well done. Thanks again for choosing us!

Hi William, thank you so much for your kind words and for recognizing the efforts of our service team, mechanics, and valet—we truly appreciate it! We understand your concerns about pricing, and we’re always striving to provide the best value while maintaining the high quality you expect. We're grateful for your continued loyalty and are honored that you've chosen Ciocca Ford for all your service and sales needs. We look forward to serving you again soon!

Hi Jim, Thank you for taking the time to share your feedback, and we sincerely apologize for the inconvenience you experienced. It's disappointing to hear that there was a mix-up with your appointment, especially after receiving confirmation. We understand how frustrating it must have been to have your time wasted and not be able to get the service you were expecting. Customer experience is a top priority for us, and clearly, we missed the mark in this case. We will review our processes to ensure this doesn’t happen again. We truly appreciate your feedback and would love the opportunity to make this right. Please don’t hesitate to reach out if you’d like further assistance or if there’s anything else we can do for you. Again, we apologize for the inconvenience, and we appreciate your understanding.

Thank you for your great review! We're so glad to hear that your experience was smooth and efficient. We truly appreciate your recommendation and are happy that our team could assist you. We look forward to working with you again in the future!

Hi Bill. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!