Reviews
As always great service
Always friendly and professional very easy scheduling very responsive car cleaned after each service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
The check in was warm, efficient and very pleasant to deal with. Those behind the desk went out of their way to be helpful. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your great 5-star review! We appreciate it very much! Respectfully, Randy Bridegam General Manager
Good treatment
I have been using Piazza VW since 2004 for service, and in 2013 I bought my 2nd Passat from them. I am consistently treated well by the service department, and buying the car from the sales department was a very good experience. I would recommend the company without reservation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mary Lynn, We appreciate your loyalty to our dealership with both sales and service! We hope you are enjoying your new Passat. Please do not hesitate to stop in or contact us if you need anything in the future! Respectfully, Randy Bridegam General Manager
Great Service
Great customer service by sevice writer Shanon Deegan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeffrey, Thanks for the great service review. We are glad Shannon Deegan provided excellent service. Respectfully, Randy Bridegam General Manager
no problems
10,000 mile check done under warranty. Can't discern quality of work; assume done properly. Phone call to service to determine best time to come was not handled that well. But once there, everyone I dealt w/ was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for taking the time to write this review. We are sorry the phone call wasn't as planned, but once you arrived everything was speedily corrected. Respectfully, Randy Bridegam General Manager
Great Service!
I've been purchasing and servicing our VW's at Piazza for 6 years. I have never had an issue with sales or services. They always complete services appointments in a time manner! They are an A+ operation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jody, Thank you for this excellent, 5-star review! We appreciate your loyalty with us. Please do not hesitate to call or stop in, if you ever need anything. Respectfully, Randy Bridegam General Manager
Great service. Clean.
It doesn't get any better than Piazza VW. Their team aims to please. Been going there five years and never a bad experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nancy, Thanks for your loyalty to our dealership and for this great review! We appreciate your business! Respectfully, Randy Bridegam General Manager
Great service friendly people
My experience at Vw Ardmore was amazing and they were very help. It was easy and fast everyone team member was a big help definitely give it a a+
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shane, Thanks for the 5-stars and recommendations! We look forward to working with you again. Respectfully, Randy Bridegam General Manager
All employees are great.
Employees are great, they always service my Beetle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dianna, Great to hear! Thanks for the 5-stars! Respectfully, Randy Bridegam General Manager
Yet Another Fabulous Piazza Experience!
Here is my latest Piazza VW Service story?and further evidence about why I regard the Piazza service team as the very best around. I had a small tear in the cloth upholstery of my Beetle. I called the service department and asked them to order a replacement for the bottom portion of the seat and to notify me when I could come in and get the work done. Later that day, I received a call from Ken Dacanay, one of the fabulous service people who comprise Neil Berger?s team. Ken said he had been informed by the Service Dept. that I had ordered the seat and although they would be happy to replace it, they could repair it for a fraction of the $700 cost of replacement. I brought it in, they repaired it completely, it looks brand new, and they charged me $45. Piazza is the most customer-focused service department I have ever encountered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, Thanks for sharing your recent experience with us and for the 5-stars! We are glad Ken was able to get right on the small tear in your upholstery! Please do not hesitate to contact us if you need anything in the future! Respectfully, Randy Bridegam General Manager