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Piazza Acura of Ardmore

(650 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (610) 228-4694 (610) 228-4694
Used (610) 228-4759 (610) 228-4759
Service (610) 228-4475 (610) 228-4475

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Deal

I went to Piazza Volkswagen Of Ardmore to ask about a new vehicle type Touareg with traiding my car type Tahoe 2008. Tom, David and Parcco helped me with to get the Touareg 2015. Now i got my dream car, and it was a little hard because I have a new Social with no history but they did all they could to make it. I really appreciate you guys and I actually strongly suggested for anyone dealing with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Saad, Congratulations on your new 2015 Volkswagen Touareg! Thank you for taking the time to write about your experience. It is wonderful to hear that Tom, David and Racco were able to provide the excellent experience we strive to provide all of our customers. We look forward to working with you again in the future. Respectfully, Randy Bridegam General Manager

All I can say is AWESOME!!!

I was amazed by the overall experience and down to every detail in dealing with Piazza Volkswagen. I am a customer for life. Jim Lazarides was attentive from the moment I walked in to the moment I drove away with my new and very beautiful Jetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stuart, Congratulations on your new Volkswagen Jetta! Thank you for taking the time to write about your experience. It is wonderful to hear that Jim Lazarides was able to provide you with the excellent experience we strive to provide all of our customers. We look forward to working with you again in the future. Respectfully, Randy Bridegam General Manager

Scheduled servicing on new car

First scheduled service was fast and no charge to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the 5-stars! We will see you at your next scheduled maintenance visit! Respectfully, Randy Bridegam General Manager

Car buying experience

Went in knowing the exact car we wanted, and Brandon was able to make it happen. We didn't think we'd be able to take the car home that day, but Acura ensured we took it home and were happy customers. Would recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very good experience

The sales force procured the car we wanted in the color we wanted on our timeline and expedited delivery to us. Our salesman Adam Bertles did a good job pointing out the new features of the car not in our current Acura, and set up all the custom features efficiently to accommodate our schedule. We enjoyed the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Recent car buying experience

I worked with Samantha Wilbert over the phone and Internet before going to the dealership. She is very helpful. I met Jaime and Steve at the dealership. They made the car buying process seamless and totally stress free. They are very attentive and take the customer client relationship to another level. I have bought quite a few cars in the past. This was by far the best experience I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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good experience

The whole experience was very professional, I never felt pressured to buy my sales person (Adam Bertles) went over & above to make sure I was satisfied with my purchase. He did everything he said he would do in a timely manner & stayed in touch with me the entire time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Review of Adam Bertles and Jamie Difebo's Sevice

I just leased my second Acura sedan from this dealership and was treated with the utmost in professionalism and care from both Adam & Jamie. This is my second leased car from this dealer and they are a big reason why I returned and will continue. FIVE STAR TREATMENT by both gentlemen and all involved and it was fun to work with them Steve Fisher

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience...

Recently purchased a 2015 Acura RDX from Pizza Acura. My salesperson, Steve Baxter, was extremely helpful and informative, as was the rest of the staff. In addition to answering numerous questions, and spending a good deal of time explaining car features, Steve has followed up post-purchase to ensure I'm enjoying my new car, and to let me know to feel free to get in touch with any other questions I may have. Prior to buying I had done a bit of homework (Edmunds.com has some very useful information) to narrow down cars of interest as well as pricing information. Piazza worked with me on price and I was very happy with the purchase price and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service very accommodating

Kevin Lee, Jamie De Febo, and John Bourchardt great people to deal with. The service was outstanding. They go out of there way to make you feel at home. Everybody in the dealership said hi to me when they walked by. This dealership is all about customer service. If you want to buy a car with no hassle stop by this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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