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Chapman Ford of Northeast Philadelphia

(910 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (855) 348-8650 (855) 348-8650
Used (855) 534-0049 (855) 534-0049
Service (866) 372-0631 (866) 372-0631

Reviews

(910 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford of Northeast Philadelphia from DealerRater.

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Johnel was very professional and knowledgeable of the

Johnel was very professional and knowledgeable of the vehicles being sold at Chapman Ford, helpful with what I was interested in buying. Thanks, Robert Herrmann

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a wonderful experience everyone was very friendly

I had a wonderful experience everyone was very friendly and they did a great job getting me me a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is a clean friendly dealership that plays awesome

This is a clean friendly dealership that plays awesome music, serves popcorn, and greets you when you arrive. It is conveniently located for me, only 10-15 minutes from home. I had a 1 pm appointment and was not kept waiting. After getting all that boring paperwork out of the way I was taken on a tour of the dealership which was quite impressive! Everyone said or waved hello. Made me feel very comfortable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very clean and welcoming dealership, I was greeted and

Very clean and welcoming dealership, I was greeted and apprehended as soon as I walked in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had the pleasure of working with Johnel on purchasing

I had the pleasure of working with Johnel on purchasing my new vehicle. As I arrived at Chapman Ford Johnel welcomed me in to the dealership with a kind and caring approach! He did a great job of getting me into the vehicle that I wanted and making sure I was comfortable the entire time. He made sure to let me know not to pick something I didn’t love, and that there was no pressure to make a sale! Johnel connected with me on a deep level and made the whole experience amazing. Almost like I was talking to someone I’ve known for years. I give Johnel 10 outta 5 stars and highly recommend anyone looking for a new car, truck or SUV to go to Chapman Ford on the Blvd in Northeast Philadelphia and see Johnel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pressure free, knowledgeable, professional associate.

Pressure free, knowledgeable, professional associate. Johnel was one of the best sales person I have ever had to work with. Did not pressure at all. First meeting was good morning I’m Johnel if I can help you with anything let me know. After about 20 minutes walking the lot by myself I had a question about a new F250. He answered the question, asked if there was anything else and walked away when we were done. After another hour we start talking about me buying the truck. Nothing short of outstanding work ethic. If you want a great vehicle buying experience or just want some information about a vehicle Johnel is the person you want to see. Thank you for your professionalism and making this buying experience meaningful. I can’t say enough about all your hard work and dedication selling me the new F250. True top notch professional. Vr Dan B.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Johnel was great throughout the entire process of

Johnel was great throughout the entire process of purchasing my new vehicle. At no point did I feel pressure from him or the entire team at Chapman Ford. He really took the time to ensure this was the vehicle I could see myself in and be happy to be driving before negotiations even began. Negotiations were fair and was overall very happy with the outcome.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

Thank you for the experience and help through the process. Would 100% recommend checking out this dealership if there is a vehicle there you are in the market for!

Chapman Ford was an incredible experience!

Chapman Ford was an incredible experience! David Greenberg is the guy you want to ask for. He is kind and cool and just perfect for the job. We love our car and got a really fair deal! Shop here! Ask for David!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Johnel was very nice and very helpful.

Johnel was very nice and very helpful. He made our buying experience very pleasant and taught us everything about our new van. Go see him if you’re buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The place in the two gentlemen that was helping me was

The place in the two gentlemen that was helping me was very nice , will definitely recommend people to this location!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.