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Chapman Ford of Northeast Philadelphia

(910 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (855) 348-8650 (855) 348-8650
Used (855) 534-0049 (855) 534-0049
Service (866) 372-0631 (866) 372-0631

Reviews

(910 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford of Northeast Philadelphia from DealerRater.

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David Greenberg made my car buying experience easy, no

David Greenberg made my car buying experience easy, no pressure to buy and he was very knowledgeable and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tony, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

Johnel was great!

Johnel was great! Very Patient and helped me find the vehicle i was specifically looking for. This is my 2nd time buying with him and definitely would be coming back again for the next one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jeff, Thanks for the great review!!!!

No pressure, David Greenberg was excellent and explained

No pressure, David Greenberg was excellent and explained everything and answered any and all questions. He was very kind and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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David Greenberg and crew were easy to work with, were

David Greenberg and crew were easy to work with, were upfront and did not engage in any high pressure sales tactics. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Took my new vehicle in for a software recall.

Took my new vehicle in for a software recall. Painless appointment setting with a real person! Super professional, quick, courteous service from the moment when I pulled into the service drive. Outstanding service writer, they delivered a free video multi-point inspection and quick updates to when my vehicle would be completed via text. And finally an accurate window of when it could be returned. THIS is what a dealership service experience should be!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great customer service.

Great customer service. My wife very happy went she go at this place. They give them better service and better price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Hi Samuel, your comments keep us motivated and working hard for all our guests! Safe travels!

Johnel was super helpful.

Johnel was super helpful. It was a great experience. Would recommend working with him to anyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience working with with Jhonel, and Dharren.

Great experience working with with Jhonel, and Dharren. Very attentive make the whole process quick and smooth. Would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Buying a vehicle from Maurice and Chapman Ford was an

Buying a vehicle from Maurice and Chapman Ford was an easy , quick and painless process . I plan on being a return customer , Thanks again !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Amazing.

Amazing. Great staff very friendly and knowledgeable. Got the deal done that we wanted. Our salesman was outstanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.