Reviews
Write a reviewService experence
Total experience exceeds expectations. I have owned over 50 cars, my service person, Herb, is the best service person I have ever had. This includes the fact that my wife's last four cars have been Mercedes. I'm very happy with my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
unexpected car trouble
walked in without an appointment on a saturday morning with a battery problem. staff couldn't have been more helpful. worked me into the schedule, took care of problem and then looked ahead and also took care of my car inspection, which was due in a few weeks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
1FM5K8D86JGA5151
Everyone at the dealership were very friendly from the moment we stepped into the dealership. We were dealing with Bruce Teel, he was very helpful and very well prepared for our meeting that day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Judy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Congratulations on your new vehicle, and please don't hesitate to call or stop by if there is ever anything that we can do for you!
Lincoln mtz
Half a day... in..bought... dropped off at car rental and completed
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Always great service!
We purchased two vehicles from Fred Beans and have only had exceptional service. The waiting room is comfortable too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had a blast at Fred Bean Lincoln West Chester
Kim always makes it a pleasure when I call and make an appointment. Atmosphere is always friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathleen, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford F150
Overall it was a great experience. My dealer, Dave was wonderful. He was very experienced and met every question, comment and concern I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car Service Survey
Herb, in your service department, was extremely helpful . He explained the rationale for the service needed for MKX and as always his expertise and professionalism was greatly appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Victor, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
My service at Fred Beans Ford lincoln
The buying process was very pleasant and professional excellent sales staff. Kim in scheduling along with Herb my writer and Kevin the mechanic have made the process of servicing my Ford Focus RS super easy. Great job and a great team. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salvatore, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!
excellent service
Got me in and out quickly as requested. Informed me of what was needed and got it done. Car was washed outside and everything done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!