Reviews
Write a reviewMy Lincoln Service
As always it was great. The service writer is the BEST- Herb O'Donnel. He is the main Reason I go there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Fred Beans Ford of West Chester, Inc. for all your vehicle needs! Take care!
Great Service!
Bruce Teel helped me purchase a new car and was great. He found exactly what I was looking for and was extremely helpful! Everyone at the dealership was very friendly and made the whole experience easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salespersonrocks
This place rocks for a new car. Go now they have two Shelby gr8 350s to buy!! We were looking for a mustang and settled on an mkz as it is more practical with a baby.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amanda, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
Fred Beans West Chester
Great dealership to work with. 3rd vehicle we purchased at this location, and 4th from from a Fred Beans dealership. All purchases have been a great experience. The sales person, Bruce Teel, was the best car salesman I have ever worked with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recent service
Very thorough servicing of my car and I didn't have to wait long.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cheryl, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!
Fred beans of West Chester
Bruce Teel was very helpful. Very patient. And understood what we were looking for. He helped us buy the truck we wanted without pushing another truck on us. We are extremely happy with our truck and couldn?t be more pleased with the salesman. Bruce was friendly, knowledgeable and represented Fred Beans very well. Thanks Bruce!! Tom Moore
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a car
We Purchased a car here and was very impressed with the way we were treated. We didn't at anytime feel pressured our sales rep. made it a fun experience. I purchased a remote start to use with my phone there and they were very helpful in the research. I would definitely recommend this dealer to anybody who is looking to buy a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Explorer
Our sales person, Fred Horn, was not only very professional but a pleasure to deal with during the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that Fred made your experience so positive! Please let us know if there is ever anything else we can do for you! Safe travels!
Fred Beans Ford Lincoln of West Chester
Excellent professional staff in all areas, Service, Sales, Parts, Finance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love my new MKX
I had been undecided between the Cadillac XT5 and the Lincoln MKX. Was able to get a very good offer on the MKX, which ended up being a much better value. It is loaded with many more features and has a very smooth ride. The computer system works great, is simple to use and has great voice response recognition. Love the panoramic sunroof and the puddle lights. Another major factor was that it did not have the start stop engine feature, which I did not want The staff at Fred Beans were very nice and professional, would definitely buy another vehicle from Fred Beans.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback! We are so pleased to hear you enjoyed working with our team. Congratulations on your new Lincoln MKX! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
