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Fred Beans Ford of West Chester, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Beans Ford of West Chester, Inc. from DealerRater.

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My Lincoln Service

As always it was great. The service writer is the BEST- Herb O'Donnel. He is the main Reason I go there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joseph, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Fred Beans Ford of West Chester, Inc. for all your vehicle needs! Take care!

Great Service!

Bruce Teel helped me purchase a new car and was great. He found exactly what I was looking for and was extremely helpful! Everyone at the dealership was very friendly and made the whole experience easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Salespersonrocks

This place rocks for a new car. Go now they have two Shelby gr8 350s to buy!! We were looking for a mustang and settled on an mkz as it is more practical with a baby.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amanda, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

Fred Beans West Chester

Great dealership to work with. 3rd vehicle we purchased at this location, and 4th from from a Fred Beans dealership. All purchases have been a great experience. The sales person, Bruce Teel, was the best car salesman I have ever worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recent service

Very thorough servicing of my car and I didn't have to wait long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Cheryl, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

Fred beans of West Chester

Bruce Teel was very helpful. Very patient. And understood what we were looking for. He helped us buy the truck we wanted without pushing another truck on us. We are extremely happy with our truck and couldn?t be more pleased with the salesman. Bruce was friendly, knowledgeable and represented Fred Beans very well. Thanks Bruce!! Tom Moore

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a car

We Purchased a car here and was very impressed with the way we were treated. We didn't at anytime feel pressured our sales rep. made it a fun experience. I purchased a remote start to use with my phone there and they were very helpful in the research. I would definitely recommend this dealer to anybody who is looking to buy a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Explorer

Our sales person, Fred Horn, was not only very professional but a pleasure to deal with during the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to hear that Fred made your experience so positive! Please let us know if there is ever anything else we can do for you! Safe travels!

Fred Beans Ford Lincoln of West Chester

Excellent professional staff in all areas, Service, Sales, Parts, Finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my new MKX

I had been undecided between the Cadillac XT5 and the Lincoln MKX. Was able to get a very good offer on the MKX, which ended up being a much better value. It is loaded with many more features and has a very smooth ride. The computer system works great, is simple to use and has great voice response recognition. Love the panoramic sunroof and the puddle lights. Another major factor was that it did not have the start stop engine feature, which I did not want The staff at Fred Beans were very nice and professional, would definitely buy another vehicle from Fred Beans.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback! We are so pleased to hear you enjoyed working with our team. Congratulations on your new Lincoln MKX! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!