Reviews
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The overall experience was above expectations. My Sales person Phillip was a pleasure to work with. He had good knowledge about the SUV I wanted .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!
H. Dickson
They went out of their way to make it a pleasant experience. The dealer even helped me change my address since I recently moved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your positive review means a lot to us and we?re happy we could help you! We'll be sure to let the team know about your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!
oil change / new vehicle check-up
Prompt, and efficient service department. Comfortable waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!
Press Supervisor
I got excellent service as always , from the shuttle service to the customer service rep,, They just make it so nice,, alwayss a pleasure to go there, thanks Fred Beans for your effort.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is great that you always receive excellent service from us, Charles. At Fred Beans Ford of West Chester, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Service
Excellent service and friendly staff. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review, James. Your recommendation means so much to us and we're so happy to have earned it. Take care!
Fred takes care of you
Did the work on my F350 diesel dually while I waited. Fast commercial service!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gerald, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
Excellent Service!
Took car in to address a recall issue. Great service while waiting for work to be completed. They offered a complimentary oil change, tire rotation and car wash!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for taking the time to let us know about the great service you received, Patricia. We hope to be of service to you again! Take care!
Clshapero
Outstanding, all expectations met. Service personnel courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
Lincoln service
All work performed exceeded expectations.........very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Fred Beans
Shopping for my car went very smoothly. Kevin Deets, was very informative and knowledgeable on the car I was interested . All of my request were answered. He also had a sense of humor. Very pleasant experience .
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Margaret, your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!