Reviews
Eric was fast and efficient and incredibly easy to work
Eric was fast and efficient and incredibly easy to work with. Hugely appreciated his professionalism and balance of helping us understand options without pushing us in any specific direction. Made the visit end on a very high note!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your 5-star rating means everything to us! We’re so happy we could exceed your expectations.
I always have a good experience.
I always have a good experience. The waiting areas are pleasant and the coffee station a nice touch for early appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
The auto collision shop was horrible to work with.
The auto collision shop was horrible to work with. The manager Smitty was particularly rude. He had the car over several weeks and would not confirm when it would be completed. On July 9 both the insurance company and I were told the car should be done by 4 pm. Water returning rental I was informed that should be done is not would be done and was rudely told to wait for a call the next day I was told they had not located a medallion for the car so it may be another day. At 3:20 I was called to say the car was done the back of the bumper and front bumper were not connected to the car.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our apologies, Julia. Thank you for writing this review and bringing it to our attention so that our manager may speak with the team and share your disappointments and the apprehension it produces. That is different from our way of doing business. This is important feedback. We're grateful to receive it and committed to making corrections. We want to meet high expectations for trust and customer care.
I took my car to Scott Honda for Service.
I took my car to Scott Honda for Service. They did a great job. A few weeks later I received a solicitation for a vehicle service contract from Zurich a third party. They sold my personal information without my permission! I called Scott Honda and was told by Courtney Mr Scott does not talk to customers and offer Willie Carter. I was told he would call me in a minute. He never called. Not happy they sold my personal information without my permission. Not happy Mr Scott will not engage with a customer. Not happy Willie Carter did not return my call.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our sincerest apologies. Thank you for writing this 1-star review and bringing it to our attention so that I may speak with Willie and share the disappointment and absolute frustration it created for you. This is important feedback. We're grateful to receive it and committed to making corrections. We want to meet high expectations for customer care. This is not the way to do it.
This issue is not closed. I want to know why my personal information was released to a third party without my permission. I need written confirmation that my personal information has been removed from Zurich's systems. I want to know why Courtney promised that Mr Carter would call me in a minute and why he did not call me until noon the next day.
It was wonderful working with Aaron.
It was wonderful working with Aaron. He was knowledgeable and straightforward. The process of buying a car could not have been easier thanks to Aaron!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your 5-star rating means everything to us! We’re so happy we could exceed your expectations.
Scott Honda was very professional and everyone was very
Scott Honda was very professional and everyone was very nice. They’re willing to work with you to get to the finish line.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to leave this review! We’re thrilled to hear you had a positive experience. We appreciate your full stack of stars.
My sales person LEXIE DID A FANTASTIC JOB keeping the
My sales person LEXIE DID A FANTASTIC JOB keeping the process moving as quickly as possible… it was a very good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Ekelly9901. It's super to learn we met your expectations and earned your stars. We value this feedback.
Amazing service and time to close in the Accord!
Amazing service and time to close in the Accord! Highly recommend to everyone moving forward!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, KarnS, for taking time to leave this review! We’re thrilled to hear about your positive experience. We value your opinion and stars.
Lexie was very helpful and she took time to answer all of
Lexie was very helpful and she took time to answer all of my questions. I enjoyed working with her
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All attention is on you at our dealerships, and giving you personalized customer care. We're glad you felt this way.
Aaron is terrific to deal with.
Aaron is terrific to deal with. He is friendly knowledgeable and professional. A pleasure to deal with and I highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's super to know that Aaron earned your high marks, and met our team expectations for customer care.