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Conicelli Autoplex

(1,127 reviews)
Visit Conicelli Autoplex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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I HAVE BEEN A CUSTOMER WHIT CONICELLI FOR OVER 15 YEARS

I HAVE BEEN A CUSTOMER WHIT CONICELLI FOR OVER 15 YEARS AND BENJAMIN WHITLOW HAS BEEN MY SALES PERSON FOR ALL THOSE YEARS. HE HAS ALWAYS BEEN TRUE TO ME AND ALWAYS EXPLAIN EVERYTHING TO ME. HE IS A EXCELLT SALES PERSON.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Many thanks for this great review. We appreciate you sharing your experiences with our dealership and more so, we appreciate your continued loyalty! Paula d., Customer Relations

Great experience buying a new car.

Great experience buying a new car. Knowledgeable, friendly staff and no high pressure sales nonsense. Transparent , clear price negotiations. They took their time to make sure I was comfortable with all the features too. Tried other dealers and Conicelli was by far the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Many thanks for choosing Conicelli Hyundai! We appreciate the 5-star rating and positive feedback regarding your recent buying experience! Paula d, Customer Relations

Dru was a great salesman and helped us find the perfect

Dru was a great salesman and helped us find the perfect car for us at a great price. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the opportunity to assist you with the purchase of a new Hyundai! We appreciate it. Paula D., Customer Relations

I chose Conicelli Hyundai to purchase my new vehicle

I chose Conicelli Hyundai to purchase my new vehicle and could not be happier with the outstanding customer service I received from the manager Dennis and my Sales Rep, Bill Wambold. I highly recommend both if you are interested in purchasing a Hyundai; their knowledge of their vehicle inventory was amazing and they took their time in answering questions I had about my 2024 Santa Cruz. Go see them; they will take care of you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks you for the great five star review. Your positive feedback lets us know we are achieving our goals in customer satisfaction! Best of luck with your new Santa Cruz! Paula d., Customer Relations

They were very helpful but didn't have what I wanted.

They were very helpful but didn't have what I wanted. They do get a nice selection of cars on their lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this five star review; we appreciate your business. Paula D., Customer Relations

This is an excellent dealership.

This is an excellent dealership. Everyone is very friendly and helpful. Nick, the salesman is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing your recent buying experience with Conicelli Hyundai. We appreciate your business. Paula D., Customer Relations

I just got 2024 sonata n there is no garage door opener I

I just got 2024 sonata n there is no garage door opener I don't see new car garage door opener any other brand

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the four star rating. If you would like to discuss your concerns regarding the garage door opener, I would suggest contacting one of our sales managers at Conicelli Hyundai or your salesperson. Paula D., Customer Relations

Tucson lemon -47000 miles - manager doesn’t oversee the

Tucson lemon -47000 miles - manager doesn’t oversee the service. 2 weeks out my car dead

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Beth, I am sorry to read about the issues you are having with the used vehicle you purchased. I shared your concerns with our General Sales Manager, the Used Car Manager and our Service Manager. I am sure someone will be reaching out to you regarding these issues. Paula D., Customer Relations

Although under construction, along with the major roadway

Although under construction, along with the major roadway in front, I finally found the used car I have been searching for! I would recommend being bundled up for winter, with all the construction it was freezing in the sales area. Even the employees all walked around in winter coats. Troy is the best salesman! Down to earth, no pressure sales, super personable! Lawrence or Larry in finance was awesome and explained everything for us! Truly a pleasure being back with Hyundai!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks Lexi for sharing your recent buying experience with our Hyundai dealership. Your positive feedback lets us know we are achieving our goals even under construction! Thanks so much for the great review and your business. Paula D., Customer Relations

Easy to work with, fair in pricing, knowledgeable and

Easy to work with, fair in pricing, knowledgeable and customer service centric. Thank you Nick and conicelli auto!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Dan for the five star review. We appreciate the positive feedback. Paula D., Customer Relations