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Conicelli Autoplex

(1,127 reviews)
Visit Conicelli Autoplex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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Lazer was awesome and showed respect to us from

Lazer was awesome and showed respect to us from beginning to end. I true diamond

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five star review and positive feedback. We appreciate it. Paula D., Customer Relations

Great Experience in purchasing our first Hyundai Vehicle.

Great Experience in purchasing our first Hyundai Vehicle. Haydee made sure that we were fully satisfied with the vehicle on its color, trims, and other options. Led us through A to Z of the car buying process. Appreciate on timely check-in from the General Manager, Glenn, in the beginning, made the experience sweeter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Many thanks for your kind words and positive feedback regarding a recent experience with our Hyundai dealership. We appreciate the five star rating and your business. Paula D., Customer Relations

I was in the market for a new car and Conicelli had what

I was in the market for a new car and Conicelli had what I wanted. The staff was friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback and 5 star rating. We appreciate your business. Paula D. Customer Relations

Terrible dealership, the two cars I looked at were

Terrible dealership, the two cars I looked at were damaged and missing parts. I can’t believe that they had cars listed looking that way and they tried to low ball my trade. KBB put my trade as 18,500, got offers from other places for 17,500, then they offered me 15,000 which didn’t even cover my loan! I kept asking them to evaluate my trade and hours later they finally said 15,000 so we hurried out. The next day went to another dealer who gave me 18,500 for my trade and I bought a car that day. Conecelli missed Out on a sale by low balling me. They are a sketchy dealership. They literally told me to go to the dealership that offered me the 17,500 because they said they could never beat that when literally the next day another dealership offered me even more. Can’t remember the manager that said it to me but the sales person I had was young and inexperienced and couldn’t figure out anything that had to do with my car. This was at the connicelli mission dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mallorie: I am sorry for your recent experience. I've shared your review with our Sales Managers @ Hyundai. Could you please call me with a contact phone # so I can give it to our Managers? Someone wants to contact you however I cannot locate you in our system without additional info. Thank you, Paula DiGiacomo, 610-828-1400 x 1213

Great service because of a great staff.

Great service because of a great staff. Ms. Zummo and her partner made a complicated service visit a whole lot easier. They went the extra mile to accommodate us and make our day a lot easier. Great people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your recent experience with our Hyundai Service center. We greatly appreciate your business! Paula D. Customer Relations

My 3rd purchase from Conicelli Hyundai Always a great

My 3rd purchase from Conicelli Hyundai Always a great experience, the staff is works hard to accommodate your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review. We really appreciate the positive feedback regarding your recent buying experience, and thanks for your continued loyalty! Paula D., Customer Relations

I had an amazing experience from the very start.

I had an amazing experience from the very start. I live over an hour away. I started locally shopping to trade in a hyundai lease. I wasn't happy with the trade in process with a few dealerships near to where I live. I started calling multiple Hyundai dealerships on a specific Hyundai Tucson that I wanted. I eventually called Conicelli Hyundai and was speaking with Glenn (GM) right away. He was informative, honest, and encouraging when talking over the phone. In my heart, it felt right to make the trip over an hour to check out the vehicle with Glenn. We came up with the right figures for my trade in with the market. It really helped me make a better decision to choose the best financing/leasing terms. Tim (sales) was very helpful on getting the vehicle prepped up and ready for me. He helped with understanding how the vehicle operates and showed me full functions/features of the vehicle. He made sure the bluelink was set up and connected to the vehicle so that I can utilize the mobile app without issues. They also have an insurance broker that could help price shop multiple auto insurance rates to help save more on your rates. This really helped me decide on exploring auto insurance rates so that I can purchase the vehicle within total budget. It's not always just the financing terms that's a decision maker so having other options to help with monthly savings is so helpful in the sales process. During the paperwork process, Harry, was straight to the point and delivered detailed information when signing everything to be finalized. I appreciate accurate and detailed information without dragging time. Understanding the protection plans helps with the auto investment. Ray (sales manager) reached out the following day to make sure I made it home safely and that I was enjoying the vehicle. He wanted to make sure I was 100% happy and to answer any other questions that I may have missed out on. I had the best Hyundai experience from this location!!! I'm looking forward to upgrading in the future with this team. Thank you for your commitment and service to Hyundai. Sales isn't the easiest process but your compassion and knowledge really attracts buyers! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

James, many thanks for taking time to share your recent buying experience with our Hyundai Sales Team and dealership! I will certainly share this with Glenn, Tim, Ray and Harry, and also our entire sales team here at Conicelli. We greatly appreciate your business and look forward to assisting you in the future! Paula DiGiacomo, Customer Relations

I recently got a new car and this was probably the best

I recently got a new car and this was probably the best car buying experience I have had. I worked with Abraham and he was great. There was no pressure and he answered all of my questions. My mom actually got a car also and everything was once again excellent. I would definitely recommend Conicelli Hyundai and make sure you ask for Abraham!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great five star review. Your positive feedback lets us know we are achieving our goals in customer satisfaction. We appreciate both you and your mom's business. Best of luck with your new vehicles! Paula D., Customer Relations

Great experience purchasing Tucson from NASSIR.

Great experience purchasing Tucson from NASSIR. My wife and I have purchased many cars from Conicelli and have always had a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Jim for this great review. We appreciate your continued loyalty and your business! Paula D. Customer Relations

Consumer response

Great experiance

List sold cars online

They list cars online that are already pre-sold. So when you go in to look at those cars, so not only may they not have that particular car available, but may not even have any comparable cars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Phil, I am sorry to read about you recent experience. If you contact me, I will be happy to have a Sales Manager speak with you regarding this issue. Paula DiGiacomo, Customer Relations Mgr, 610-828-1400 x 1213