Conicelli Autoplex

Frictionless, fast and thoughtful car buying experience. I've finally found my new car dealer!

Very easy to get qualified until you get the car then you’re on your own

I’d like to give a huge thank you to my sales person Steve and the finance manager, Khalid. I was a stress ball, but they made the deal as smooth and easy as possible. They got me in a car that fits all my needs and checked all of my boxes and I absolutely love it. They’ll work hard to get you exactly what you want. Khalid and Steve really will take care of you! I appreciate both of their hard work and taking care of me. I will not be able to thank them both enough for everything!

I just bought a new Hyundai Tucson. The sales experience was fantastic at Conicelli. Abraham was extremely patient with my questions and requests. I would not hesitate referring him to any of my friends.

Didn't buy my car from this dealer but I can confirm that their service department is a nightmare to deal with...at least from my personal experience. I have a 2021 Kona and the engine went at 27k. Since they are the closest dealer, Hyundai told me that it needs to be towed there. On Tuesday evening, spoke to a someone from the dealer who informed me that their earliest appointment would be May 9th, over a month away. It's already stressful enough having your engine fall apart on your two year old car at 27k miles, but to then be told that they won't even LOOK at it for over a month is insane. Who care about that stupid 100k mile warranty if you're without a car for a couple months. Employee told me he was going to speak to his manager about getting an earlier appointment. He told me that I would hear back from his manager that day or first thing the following morning. Next day comes, no contact. Fast forward to today and I get a call/voicemail from an employee who said, "I was told to call you back because something's wrong with your car, our soonest appointment is May 9th...". Apparently, there's some serious disconnect with communication between their employees. I tried one more time, woman answered and told me that they aren't taking any "big jobs" until after May 9th. If I needed an oil change, they would get me in sooner but for anything like this, I would need to wait and basically be without a car for months, which is crazy. She then clarified if I bought my car from them, which I didn't, and told me to contact the dealer than I bought the car from. So basically...you'll get treated like a second-rate customer if you did not purchase your vehicle directly from them. This experience really made me NEVER want to purchase a vehicle from them in the future. Thanks Conicelli for the let down and unprofessionalism. I'm not sure if I can still recommend Hyundai (I'll have to see what happens with my car), but if you're going to buy a Hyundai, I'd recommend doing it at one of the other dozen dealerships in the Philadelphia area.

Had the same problem with my oil light popping on and he said we changed the gasket 2 months ago you can get the oil changed it could be just a leak. We Can't do no more than change your oil, even if is something more wrong with your car, that pertains to the oil gasket. Next appointment is May if you want a master mechanic to look at it. So I he wanted me to come pay for a oil change and I still have the problem! Really I am over them!

Excellent service, Yusef Johnson was very helpful, pleasant and made sure we were being heard ! Chris was very pleasant and helpful! Both had a great sense of humor!

Professional and customer focused sales team. Ease of the total transaction never felt pressured by anyone at the dealership. Dennis was outstanding, would definitely recommend this dealership to others. 5 years from now I’ll be trading my Santa Fe for a Genesis SUV.

Nick was attentive and helpful throughout our purchase process. And our purchase was quick and easy.

Keeley was SOOO amazing. All questions that I had she was able to answer and gave so much detail! Loved how she showed me everything that I will need to know & was always available to talk when I had any questions.