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Conicelli Autoplex

(1,124 reviews)
Visit Conicelli Autoplex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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My salesperson was Nate simon , I am a deaf person and he...

My salesperson was Nate simon , I am a deaf person and he explained me everything over and over again ,he got me into a jeep liberty with a great monthly payment. I will recommend all my friends to go see Nate simon at Conicelli.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for visit our dealership and for writing a review about our salesman Nate Simon. I am glad that you had a good experience and that he was able to explain everything to you and get your such a great payment. I hope that you enjoy your new car. If we are able to help you or anyone that you recommend to our dealership in the future please let us know. Have a fantastic New Year. –Lori Conicelli Hammond.

I had an awesome experience. The sales guys I worked with...

I had an awesome experience. The sales guys I worked with were great, knew what they were doing and got the deal done with minimum time at the dealership. Both Dmitriy and Giovanni were great and friendly. I really had a good experience and would encourage anyone looking for a new car to go see these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Buying a car doesn’t have to be a long and drawn our process it can be done with minimum time at the dealership just like you experienced with Dmitriy and Giovanni. It was fantastic to read about how friendly they were and how you had such a good experience at our dealership. I hope you have a wonderful New Year and enjoy your new car. If we are able to help you or anyone that you recommend to our dealership in the future please let us know. Thank you again. –Lori Conicelli Hammond.

Top notch service from Brian Deese

My first experience at Conicelli Nissan was amazing! Brian Deese was extremely professional and over-delivered on his promise! Not only did I receive quality service from Brian, but from Andre, the shuttle driver as well. As a female, I am always apprehensive about getting work done on my car for fear of paying for services that I don't need. Brian took great care in showing me exactly what I needed and why even after he found out that I was a NY Giants fan! :) I will certainly visit Conicelli Nissan for all of my future service needs. S. Jackson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

First impressions are important so I am glad that we made such a good one on you when you visited our Nissan dealership for the first time. Enjoy your car! -Lori Conicelli Hammond

Great Service

My first experience with Conicelli Honda was exceptional. I was looking for a new vehicle for a while and was undecided on which three I wanted to purchase. Conicelli was referred to me by several people, who couldn't stop talking about the how great they are so I went there first. Lauren Gavin was knowledgeable, friendly and very professional! It was like talking to my best friend. I didn't feel any pressure into buying the vehicle and all my doubts and nervousness went away. Juan Pelegrin was a cool guy and funny. The atmosphere at this dealership great. I love my vehicle and my new friends/family at Conicelli. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Absolutely a great experience! Best price anywhere and...

Absolutely a great experience! Best price anywhere and believe me, I shopped this go around, BIG TIME. I heard all the stories from all the other dealers but Rob Durante set me straight from the get go. No pressure, no pitch, I told him what I was after and he delivered and then some, and on time as he promised. He worked nonstop until I was completely satisfied. He even followed up with me while I was out of town to be sure I was happy and satisfied with the price, service and my personal preferences. I felt like family, as if I was getting some special treatment, I kid you not! That's how Rob and all the others at Conicelli operate. Then there is Joe Fina, another major reason that I completely enjoyed the buying experience. He explained the car, the options for extended warranty plans and other offerings and was very real about my needs, and again, no hype! And Lenny Scarnato did some stuff to help us find the best rate and payment methods to finish the deal. He offered a number of financial options that served my family’s financials and presented it all with a very straightforward approach, non-threatening and to the point, all that with no pressure, another really great guy! And the topper to the day before my wife drove off in our new 2014 Santa Fe was when Rob and Joe took my 2011 Elantra to remedy a cosmetic issue which I was not happy with from when it was new. The dealer I bought it from in 2011 put some useless silly trim rubber strips on the door edges and wheel wells and charged me for them, which by the way I never asked for. All I did was express my dislike and Rob and Joe offered to have their Service Department Technicians remove it all, and they did right on the spot, no charge! And this is why you need to be sure to see Rob, Joe and Larry at Conicelli next time you are in the market for a new or even used car. You will be glad you did! Thanks to you all, I am more than satisfied with my purchase experience. These guys know customer service, hands down! Special thanks to Rob Durante. Sincerely, Dominick Esposito 12/4/2013

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to write a review. I am very glad that you had a great experience here at Conicelli. Rob Durante, Joe Fina and Lenny Scarnato are wonderful assets to our company. Here at Conicelli, we strive to ensure that our customers are happy and feel like family. Your business is very important to us and we are thankful to have earned it. Thank you for choosing Conicelli. –Lori Conicelli Hammond.

Awesome Experience! Highly recommended!!

I was shopping for a car shortly after my girlfriend bought a car from Conicelli. After much research I knew I wanted a Nissan, the exact model, and my price range. When I worked with Casey Wheat, he was fair and knowledgeable. I felt that Casey was there to help me and provide great services. Warren Lewis (General Sales Manager) in addition to Casey was great. I would recommend them to any family or friend without hesitation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Loretta Supplee

The Conicelli staff was efficient, friendly and helpful in the purchase of our 2013 Toyota Hybrid. We especially appreciate the personal and knowledgeable service provided by Arlene Lapin. Thanks to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Called many car dealerships but Conicelli had the best...

Called many car dealerships but Conicelli had the best price & the most professional, knowledgeable & nicest staff. The process was super quick--approved & drove away with new car the same day! Nice little extras included--first aid kit, satellite radio, etc. John Innaurato was my sales agent &, unlike those I spoke with at other dealerships, he was very professional & very quick to answer all of my questions AND he never pressured me. I will buy from them & him again. After I got my car, my mom informed that she had a good experience with them too & I noticed that my neighbor also has a car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. I am very happy to hear that the buying process was quick for you and that you are satisfied with our staff. John Innaurato is a great sales agent and I am glad that your experience was a nice one. We look forward to keeping you in the Conicelli family and I am glad that to hear those close to you are in our family as well. – Lori Conicelli Hammond.

Great Car Buying Experience

Just got my fifth car from Conicelli Honda - unexpectedly, as I had taken my leased CR-V in for regular service and ended up leaving with a new one! Salesman Daniel Hoey was very easy to work with and helpful in working out how I could turn in my leased CR-V a few months early, lease another and not spend extra money doing it. When it came time to finalize the paperwork, Conicelli's Finance Manager, Kristina Banet was very personable and efficient - and actually remembered me from a few years prior! All in all, the entire transaction was a very positive experience. I plan to continue doing business with Conicelli in the future and highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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VERY HAPPY AT CONICELLI

Just purchased our fifth car from Conicelli and every time it gets better. Salesman Casey was helpful , personable, lighthearted and very knowledgeable. It was a very pleasant and consistently fair experience!! Buy your next car here--you won't regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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