Conicelli Autoplex

He was very patient with me! Worked hard to explain things and get me into A car I loved and can afford! Great experience, 5 stars all around!!

We were very please with our salesman Anthony Battistini . We started out looking for a 2012 used Pilot then he took us to let us look at a new Pilot,Highlander and Pathfinder. We were happy with our price and our salesman but the whole process of buying a new car at Conicelli took WAY too long. We purchased a 2012 Honda CRV from Sloane Honda and they advertise express checkout and they sold us a car way faster. After sitting down and running numbers and agreeing to buy a car we sat there for over 3 hours waiting and not know what was taking so long. It kind of ruined our whole happiness of buying a new car. We never even seen a manager or nothing. We sat on a couch and just waited .At sloane Honda we met people higher up and they congratulated us and treated us like royalty where at concicelli we didn't meet anyone but Anthony our salesman and the receptionist. We were interested in purchasing the roof rails and cross bars for the Pilot but we were afraid we would be there even longer then we were. If you buy a new car here be prepared to make it a all day and night thing. The only thing Conicelli has going for them is they have 4 car dealership all close to each other. For experience and customer service I give them a 1 out of 10 and would never recommend them to buy a new car but I would give Anthony Battistini a 10. If it wasn't for him we would of went back to Sloane Honda

I recently attempted to purchase a new Hyundai Sonata from this dealer. Initially, I had a pleasant experience speaking with Diane McNeil in their internet sales department, but then was referred to a different salesperson for my in-person visit. After selecting a vehicle and agreeing on a price, I told the salesman that I intended to pay for the car with my VISA card. He replied that the credit card could only be accepted for $2500 of the purchase price. I questioned this, noting that my card limit was sufficient for the full purchase price of the vehicle. The salesman responded, very snidely, that he was "sure that my card limit was sufficient to purchase the whole building" but that this was simply their store policy. I noted then that their store policy violated VISA merchant rules (just Google "Visa International Operating Regulations Summary of Changes" - that document provides that, effective July 21, 2010 and in compliance with the 2010 Financial Reform Act, maximum credit card transaction limits are only permitted for government agencies and institutions of higher learning). I therefore asked the salesman to elevate the question to his manager, and he promised to have the manager call me. In the seven days since, I have not heard from either the manager or the salesman, despite leaving both a follow-up voicemail and email (in fact, in each of the multiple times I attempted to follow-up with the salesman by phone, I was informed by the receptionist that he was unavailable to speak with me). Throughout this attempted transaction, Conicelli reinforced many of the negative stereotypes of car dealers. After this frustrating experience, I certainly would not recommend this dealership to others and I will be filling a merchant complaint with VISA. I have since purchased a new Sonata elsewhere. FOLLOW UP (8/14/13): After I posted this review, the dealership contacted me with an offer of service coupons to encourage me to retract my review (for those of you who aren't familiar with how dealerrater works -- negative reviews of dealers who pay dealerrater a monthly fee are embargoed for two weeks, to give those dealers (so-called "certified dealers") an opportunity to persuade the commenter to retract their review. negative reviews of dealers who don't pay dealerrater a monthly fee are posted immediately). i replied that their service coupons would not be useful, as the dealership is not convenient to us for regular service, but i suggested instead that the dealer confirm on this site that, in the future, they would abide by VISA merchant rules and accept credit cards without a maximum limit. the dealership never responded to this suggestion.

I purchased a 2013 Honda Pilot Touring from Conicelli Honda on 7/8/13. While I love my new vehicle, I dispised Conicelli Honda. I purchased my 2009 Camry from Conicelli Toyota and loved the experience, so naturally I wanted to stay with Conicelli for my Honda. At the reception desk at 4:00 pm, the receptionist was having a hard time retrieving my information. She had to look for help several times. At one point she asked me if I was sure I was in the right spot. She said, "are you sure you don't want to buy a Toyota?" I explained to her that I was sure I wanted a Pilot. The reception area was time consuming and unorganized. I should have walked then but I stayed. We met our salesman and he brought us a similar Pilot to look at and explained he had to go to another lot 2 miles away in rush hour traffic to get the Pilot I wanted. An hour later, we finally got a test drive. We filled out paperwork for the inititial credit check and then released my car to be appraised. The appraiser was at an auction not on site, so the salesman had to drive my car to him. An hour later we got an appraisal we were not happy with so we had to wait for the Nissan appraiser to take a look. By 7:30, we were finally done with my trade in. We did not get to fill out the final financial paperwork until 9:30 pm. At 9:00 pm, I reached my breaking point and demanded my original Toyota Camry and to stop the deal. I have been in that dealership for 5 hours, with a 1 1/2 year old child and I am 6 months pregnant. I was told I could not take my car because the tags were switched over. My husband and I were furious and spoke to the sales manager that was on duty. All he did was talk over me, be condescending, and make excuses. He explained it is the last day for Honda's .9% financing (which is why I was there). I understood this but on what is your busiest day of the year, why are you understaffed in the financial department, why do you not have employees other than the salemen to run cars from the other lot, and why is there no one to appraise cars on site? This is a complete breakdown of management and no way to run a business based on customer service. I find it outragous that it took 5 1/2 hours to buy a car. After the sale, we were told to come back to get a tour of the car and our crossbars for our roof rack put on. I was so upset with my entire experience at your dealership I did not stay for the explanation of the car. I just left. I will never use Conicelli again.

My experience overall was fantastic, iam so happy with purchase of cert. used accord from Gena Coghlan i had to express how really nice this dealer is to work with all around from Gena to service and parts. A great experience Thank You!!

Nate was great!!!!! One of the best sales persons i have every worked with . He was able to get me a GREAT deal on a Genesis and i will be back to work with him again its almost time for the wife to get a new car , If you are looking for a car i would recommend Nate Simon. Even after the deal he has still taking his time to answer my question that i have had ...GREAT PERSON !!!

My wife and I got 2 cars from Conicelli Nissan during June. These are the 4th & 5th cars we have gotten from Conicelli of which 4 have been from the Nissan dealership. We cannot speak more highly of the teams at all of the dealerships especially those at Conicelli Nissan. Over the years they have always treated us with respect and have given us outstanding service and pricing. On the most recent purchases we had our two year old daughter with us. It is one thing when the salesperson trying to sell you the car is nice to your toddler. (Face it a toddler anywhere, let alone an auto dealership can be a handful) It is another thing when other salespeople and staff go out of their way to come say hi to her and go through the effort of getting her balloons ad entertaining her. If you are heading out there, any of the sales people can take care of you but I would you like to reach out to Chris in sales, Warren the general manager and Tyler in finance. They are amazing to deal with and really make you feel like part of the Conicelli family.

This is not the first time I have come to Conicelli for a vehicle. Every time is a good experience. Marvin Sanders has always been professional in helping me decide which vehicle to lease, purchase, etc. I will continue to do business with this Company because they do listen to you concerns.

Overall, a great experience. My wife and I have absolutely nothing bad to say. Nate Simon was thorough, professional and very pleasant. We are longtime Conicelli customers, and the experience buying a new car from Nate Simon happily reminded us why we keep coming back to Conicelli.

I was unfortunately in immediate need of a car. I have been looking for weeks for a specific car but it seemed it was out of my price range. Most places that I went to either did not have what I wanted, tried to push me into something that I did not want, or tried to make me overpay. My fiance and I decided to go to Conicelli as I heard it has a good reputation. We were not planning on buying anything but wanted to get an idea of what they had. They ended up having exactly what I wanted! It was initially just out of our price range but they worked with us and made it exactly blue book value, which put it just in our range of affordability! I was absolutely not expecting to leave there with a car but they were so nice that they worked it out so that the car was cleaned and detailed before we left so I could leave with the car! The car had a few minor paint dings on it that I thought would be taken care of before I left with the car, but they said they would take care of it when we came back in to finish with the down payment as I was waiting for insurance money. I am so happy with and excited about my new car!