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Conicelli Autoplex

(1,128 reviews)
Visit Conicelli Autoplex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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Excellent as always

Love coming to this dealership. Just got my 3rd car from them. They always remember who their customers are and take the time to help them with what they need/want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for continuing to allow us to assist you in purchasing a vehicle from our dealership. Your recommendation is greatly appreciated and if we can be of any more assistance to you please feel free to reach out to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Pleasant experience

The entire process was seamless and smooth from the initial greeting to the delivery of the vehicle. Please see previous comments on the staff. Buying a car can be nerve racking but this was not case here. For the large size of the Conicelli organization both my wife and I were treated as individuals and not just another sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation as well as the kind words. We appreciate the opportunity to assist you in purchasing a vehicle from our dealership and if we can be of any more assistance to you please feel free to reach out to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Stellar Service

I was a first time buyer with this dealership and I couldn't have been more pleased. They went out of their way to make me feel comfortable and appreciated as a first time customer. Their staff was courteous, very friendly, and extremely knowledgable regarding my purchase. On the day I picked up my Elantra Sport it was pouring rain and one of their employees walked me to my new car under an umbrella and stood in the rain while I sat comfortably in my "new ride". She explained all the bells and whistles patiently, and answered all of my questions, while getting soaking wet. I never felt rushed or that she was annoyed. This level of service seems to prevail through the entire organization, they have been extremely prompt and friendly in setting up service and staying in touch with me about my satisfaction level. My new Elantra Sport is awesome but what will keep me coming back to Conicelli is the personal touch of team at this dealership. Nathaniel R

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Conicelli customer family! We appreciate the opportunity to assist you in purchasing your first vehicle and hope to continue to have a long relationship with you and any family or friends that you may refer in the future. Thank you for taking the time to write about your experience with Conicelli Hyundai. Enjoy your new Elantra! Sincerely, Lori Conicelli Hammond

Review

Overall good experience. Waited awhile for the vehicle to actually be ready after doing all paperwork but everyone was very nice. The food offered was great too

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai. We appreciate your kind words and if we can be of any more assistance to you with your new Hyundai please feel free to reach out to us. Enjoy your new Conicelli Hyundai! Sincerely, Lori Conicelli Hammond

Review

Everything was wonderful! So wonderful that my boyfriend who wasn’t even in the market for a new car purchased one as well! There was no pressure, just great service! Corey and everyone there was amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Conicelli customer family! Your kind words are greatly appreciated and if we can be of any more assistance to you and your boyfriend with your vehicles please feel free to reach out to us. We look forward to assisting you again in the future. Enjoy your new Hyundai's! Sincerely, Lori Conicelli Hammond

Great Dealer

This dealer was great from beginning to end. They listened to our requests and concerns to make sure we got the car we wanted at the price we wante.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a recommendation for Conicelli Hyundai. We are glad that your experience was a "nice" one and if we can be of any more assistance to you please feel free to reach out to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Anticipate the customer's wants and needs.

My salesman paid attention, listened to me and helped to guide me in the right direction. After much discussion it was like he could read my mind and knew exactly what I wanted. A week later buying the second car was a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to share your experience with Conicelli Hyundai. We are so glad that you had a "nice" experience and if we can be of any more assistance to you with your new Hyundai please feel free to reach out to us. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Finally a friendly, no nonsense dealership

Wonderful experience for car buying. The staff was friendly, never felt pressured or taken advantage of. They were all transparent and worked hard on several different financing options, to make sure I was getting the best deal. Finally found a trustworthy dealership that doesn’t feel like the typical car selling snakes. Couldn’t be happier, I will definitely be buying my cars from here in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation as well as the kind words. We appreciate that you took the time to write about your experience with Conicelli Hyundai. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Purchase of new Tucson

Great overall customer experience . I usually do not enjoy car shopping with aggressive and sales tactics. But did not experience any of that here and Mike was awesome and honest to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on purchasing a new Hyundai Tucson! We appreciate the opportunity to assist you in purchasing a vehicle from our dealership and if we can be of any more assistance to you with your new Tucson please feel free to reach out to us. We look forward to assisting you again in the future as well. Sincerely, Lori Conicelli Hammond

Satisfactory

Everything was quick and painless. The car looked good when it was ready, although it had a few finger prints and smudges. Over all very good experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai. We appreciate your recommendation and if we can be of any more assistance to you with your new Hyundai please feel free to reach to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond