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Conicelli Autoplex

(1,128 reviews)
Visit Conicelli Autoplex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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Purchasing experience

Very much appreciated the professional way the entire transaction was handled from the trade in value to the pricing on my new vehicle. I was kept informed and up to date on the arrival of my new vehicle and assured that the dealership would be able to secure the maroon color I wanted. I was more than pleased when it came. Tim Mhay and TJ took very personal interest in the transaction. I would have returned to Conicelli if only for the excellent service experiences of the past two years,but received so much more!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a recommendation for Conicelli Hyundai. We appreciate your kind words and we are glad that you had a "nice" experience. If we can be of any more assistance to you with your new Hyundai please feel free to reach out to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

My first car

I am fully satisfied with my purchase experience. Delear has provided all the requested details and has been clear & concise in all communication. The whole process of inquiry to purchase has been very smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai. We appreciate the opportunity to assist you in purchasing a vehicle from our dealership and if we can be of any more assistance to you with your new Hyundai please feel free to reach out to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

steve kauffman

Steve was great! He has been helping my family with cars for the last few years. My dad, aunt, sister, and husband all lease vehicles. We are all happy with the service, and pricing. Steve is easy to talk to and is informative but not too pushy! I will continue to work with him, if I decide to lease another car in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ashley, Thank you so much for your kind words about Steve. He is certainly an asset to our company and I know he will appreciate your comments. Enjoy your new car and let us know if we can be of assistance in any way. Thank you again for your business. Lori Hammond

Being Harassed by Phone Calls

I have never been to this dealership and live over an hour away from Conshohocken, but for some reason I have received 9 phone calls from them either reminding me of my service appointment or following up with my service. I called a few times to get it removed, but to no avail. I finally reached a very nice woman who said she found my number in the system and removed it, however it seems like that did not work. The past two weeks I have received three follow up calls on my cell phone while I am at work regarding appointments that I have never had. This is not a new cell phone number for me. I have had it for 13 years. Today I called once again to try to get my phone number removed and the person that answered the phone was actually rude about it. "I am so sorry for inconveniencing you, Sir!" I hope the technical skills are a whole lot better than their customer service skills!!! Thank you very much for constantly bothering me at work!!! I have actually driven that far for the right vehicle, but not to this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Dealer response

Terri, I am very sorry about this confusion on our part. I would like to get this taken care of for you. Could you please message me with your full name and best way to reach you. You may also call me directly at 610-828-1400 x 1208. I do apologize for this inconvenience. Thank you, Lori Hammond

Screwed

It’s all good unless your car gets totaled within a month. It’s a business nobody really cares about your loss they just want to get you in another car for more money then the first one.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, I did look into your visit and I am told that our Manager, TJ, and Tim have made sure that everything was taken care of for you. We care very much for our customers and of course for you loss. If this is not the case, please contact me at 610832-7911 x 1208. I hope that everything has been resolved to your satisfaction. Thank you, Lori Hammond

Sonata Lease

All went well. The staff was friendly and professional. Corey our sales person went out of his way to make things go well for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai. We appreciate the opportunity to assist you in purchasing a vehicle from our dealership and if we can be of any more assistance to you with your new Hyundai please feel free to reach out o us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Amazing lease experience!

Khalid Lawrence and the sales crew that he worked with was amazing and paid incredible attention to detail for our leasing experience! Thank you so much!😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai. We appreciate the opportunity to assist you in leasing a vehicle from our dealership and if we can be of any more assistance to you with your new Hyundai please feel free to reach out o us. Enjoy your Hyundai! Sincerely, Lori Conicelli Hammond

new purchase

I am happy with the vehicle I purchased and the salesperson. I am looking forward to working with the service department for routine maint. Hopefully for no other reason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a recommendation for Conicelli Hyundai. We appreciate your kind words and look forward to assisting you again in the future. If we can be of any more assistance to you with your new Hyundai please feel free to reach out to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

My new Elantra

Tim Mhay and Bill Brent really took care of my needs in helping me find the car I needed. I really love my new Elantra Hatchback.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai. We are glad that you had a "nice" experience and if we can be of any more assistance to you with your new Hyundai please feel free to reach out to us. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Satisfied Customer

Yusef was very knowledgeable and made the process run smoothly and in a timely manner. Yusef also took the time to connect my cell phone and fax papers to my insurance company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a recommendation for Conicelli Hyundai. We appreciate the opportunity to assist you in purchasing a vehicle from our dealership and if we can be of any more assistance to you with your new Hyundai please feel free to reach out o us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond