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Conicelli Autoplex

(1,128 reviews)
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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Car is ok did not experince the WOW of new car ownership

While I really don't have issues, I have to say I am not overly excited about this purchase. The car is very nice and works well, but that is about it. I was a bit disappointed in the color of the exterior but more so with the interior it is gray and I really don't care for gray. The features are very nice but it is missing a few that I would liked to have such as electric folding side mirrors. I also own a KIA and I do think their interiors feel more luxury. I will say I was a bit concerned about the high volume in the service department, it kind of leads me to believe the car might develop a lot of service issues as it ages. I had to have service as my car had a fault in the media system on deliver. When the part came in I was contacted to set an appointment to have the repair made. When I arrived at service the tech checking me in had no idea of what the issue was. Thank goodness my sales person Daniele stepped in and got it sorted. Would I buy another Hyundai? The jury is still out, perhaps I will grow to like the car more as I own it for a while.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service at Conicelli

I've been very happy with Conicelli, their prices were great, Darryl Smith is always great to work with, and the process between walking in with a lease and walking out with a new car purchased was quick, easy, and pressure free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai. We do try to make the entire process as easy and quickly as possible so we are glad to hear that your experience was a "nice" one. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Phyllis loves Hyundai and its Staff

Pleasant, insightful, gave me answers that I didn't even know I would need. Superb attention to detail. Didn't leave me even after i decided I wanted a different color! Yes, women are like that but I've already been told my vehicle is the best looking in the parking lot AND that I look good behind the wheel! :-).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai. Charles Ross and the entire staff will be very pleased to hear your kind words and if we can be of any more assistance to you please feel free to reach out to us. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Great

Very good experience. I highly recommend Anton Butcher as a salesperson. He made it easy and efficient. The whole process was easy and very positive. I'd go back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a recommendation for Conicelli Hyundai. We appreciate the opportunity to assist you in purchasing a vehicle from our dealership and if we can be of any more assistance to you please feel free to reach out to us. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Hyundai survey

Everything went well, we were very pleased. Price worked out well, my husband and I are both our returning customer, we will return if we need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for continuing to let us assist you in purchasing your vehicles from our dealership. We really appreciate you giving us the opportunity. If we can be of any more assistance to you please feel free to reach out to us. We look forward to assiting you and any family or friends that you may refer in the future as well. Enjoy your new Hyundai! Sincerwly, Lori Conicelli Hammond

Love my Hyundai Sonata

I did a lot of research on cars and was very impressed with Hyundai. The sales staff was very knowledgeable. The rebates offered by Hyundai and Conicelli made my decision very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation. We appreciate your kind words and look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Concicelli gives the ultimate for customer satisfaction

My family has purchased 7 Hyundai's from Conicelli. I have always been given the most professional treatment. The staff there makes me feel like they care completely that I am a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for continuing to let Conicelli Hyundai assist you in purchasing your vehicles. Your kind words are greatly appreciated and if we can be of any more assistance to you with your new Hyundai please feel free to reach out to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

2018 Hyundai Santa Fe Sport #MOMCAR

I got exactly everything I wanted and needed in my car. Mike and Steve were extremely patient as this was a months long decision for me to make, and when the time came, I contacted them, me let them know I was ready for a new car. I told them exactly what I wanted and how much I wanted my payments to be, and they were able to get me everything I wanted and needed for a price I could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with Conicelli Hyundai. We appreciate your kind words and look forward to assisting you and any family or friends that you may refer in the future. If we can be of any more assistance to you please feel free to reach out to us. Enjoy your new Hyundai Santa Fe Sport! Sincerely, Lori Conicelli Hammond

Excellent Service

I have purchased 2 cars through Conicelli Hyundai and have been very pleased with the service and professionalism. I would recommend this dealership for any Hyundai purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a recommendation for Conicelli Hyundai. We appreciate your returning to let us assist you in the purchasing of your vehicles and if we can be of any more assistance to you please feel free to reach out to us. We look forward to assiting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond

Some excitement, some let down

The excitement - purchasing the 2018 Hyundai Sonata with the Turbo Four. I originally wanted to buy the black/black model. Since Conicelli did not have it in stock (granted the car had not been available for very long) it tried to obtain one from other dealerships. Naturally, those that had this model refused to yield theirs to Conicelli. So much for being the largest Hyundai dealership in the Philadelphia area. The wait for financing was a bit long. The dealership should invest some money in sprucing up the customer lounge and waiting area. While the dealership had my car, I asked the salesman to complete my Bluelink registration. He did not do it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.