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Conicelli Autoplex

(1,128 reviews)
Visit Conicelli Autoplex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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Have bought or leased numerous cars (~10) from various

Have bought or leased numerous cars (~10) from various Conicelli dealerships, especially from the Hyundai store. Excellent sales and service is always the norm. For this particular sale, Nick got pulled into a lease buyout sale at the last minute and did an excellent job all the way around, as did the entire group all the way through to finance (Kudos to Chris Colella for making the whole paperwork process so easy!) There simply is no reason to go anyplace other than Conicelli for car purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jerry, many thanks for this great five star review. Your positive feedback lets us know we are achieving our goals in customer satisfaction. We greatly appreciate your continued loyalty to the Conicelli family of dealerships especially Hyundai! Best of luck! Paula D., Customer Relations

He was amazing , friendly knowledgeable of the vehicle

He was amazing , friendly knowledgeable of the vehicle and made the overall experience and process easy!! I will recommend all my friends and family to him. He is a great guy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Many thanks for the great review. We appreciate the positive feedback as it lets us know we are achieving our goals! Paula D., Customer Relations

Great experience and the staff was great and not pushy

Great experience and the staff was great and not pushy and helped me where needed to be price wise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Joseph for this great review. So happy to receive the positive feedback and five star rating! Paula D., Customer Relations

Great place to buy a car ❤️

Omg I don’t know where to start! I came in knowing that or thought that I was not going to be able to get a car because of my credit. How about I let with the exact color and model and it’s fully loaded couldn’t have be happier. I had to leave the best for last Tom is the man he is funny but about his business. And I can’t leave Chris out !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lisa, many thanks for this great 5-star review. We appreciate you sharing your recent experience with our Hyundai dealership and your business. Paula D., Customer Relations

Watch this place

Selling cars that are hit that not reported to car fax watch out and Manger need people Skills will not buy from here was a waste of time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

J, would you like to speak with our General Sales Manager regarding your issues stated here? Please contact me at 610-828-1400 ext 1213 and I'll be happy to have our GSM speak with you. Please know that not all information is reported to Carfax when it comes to damages etc. Paula DiGiacomo, Customer Relations Mgr

Very Unhappy ex-customer!!!

Bought a use $32,000 car w/5900 miles on it. When i got home i found that the grill of the car was cracked and a piece broken off. I call the dealership up and the manager reply to me was "Its a used car and they r AS IT!! A $32,000 used car w. low mileage is AS IT!!! UNBELEIVABLE!!! So now i have to Put of pocket over $375 for a upper grill for my AS IT car. I regret buying there and I don't recommend Conicelli they will take your money and leave you hanging when you have a problem. Why do they even give a warranty?

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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HELLO ALL, KHG HERE.

HELLO ALL, KHG HERE. GOT SCREW IN MY TIRE AND HAVE TIRE PKG. 9-22-2022 CALLED CONICELLI SERV GOT APPT FOR 10-04-2022 BUT DID NOT HOLD TILL THEN. 9-27-2022 TOOK WHEEL/TIRE OFF VEH, PUT SPARE TIRE ON AND DROPPED OFF AT CONICELLI SERV. EXPRESS WITH PATRICK BAKER. HE TOOK GREAT CARE OF ME BY TAKING WHEEL/TIRE AND SHEDULING ME IN. ALL PLUGGED READY 9-28-2022. PICKED UP 9-29-2022. ALL GOOD AND HOLDING AIR. SEE YOU ALL SOON FOR WINTER SERV. BATTARY xx, PRICING NEW TIRES SINCE NEARING 2/32NDS. WILL CHECK ON CREDIT FOR TREAD DEAPTH VS MILEAGE WARRANTY BY MNFCR OFFERED/DLRSHP TIRE PKG. THANK YOU FOR THE SERV. COUPONS THAT HELP LOWER THE SERV. COST TO KEEP UP MY 18 TUSCON RUNNING AS IT SHOULD - RELIABLY. BUY 4 TIRES GET ONE FREE/$1.00. SEE YOU ALL SOON, BE WELL AND ENJOY!! THANK YOU, KHG

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review. We greatly appreciate it! Paula D., Customer Relations Mgr

This is the second automobile we have purchased from

This is the second automobile we have purchased from Conicelli. Both experiences were upfront and forthcoming. The salespeople are knowledgeable and not high pressure. I strongly recommend a visit to Conicelli if you are searching for an automobile. I purchase a HONDA Civic and am very happy. Not a HYUNDAI.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review, 5-star rating and your loyalty to our dealership. We greatly appreciate your business. Paula D., Customer Relations

I love the car and so do my daughter and my famil

The sales representative Chris bouzouki was very nice guy. He worked with me for 6 weeks til h we found a car for me thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Edwin, thanks so much for the 5-star review. Your positive feedback lets us know we are achieving our goals in customer satisfaction. Paula D., Customer Relations

I booked the scheduled interval maintenance for my

I booked the scheduled interval maintenance for my specific cars mileage on their website a month in advance. On the day of service the Service Manager said they can only do an oil change and not the proper maintenance that’s listed on their website and the owner’s manual of my car. He then attempted to sell me a windshield treatment as if it was more important than the preventative maintenance… This is the 2nd time this has happened. Also found several dirt smudges on the hood. Not sure if they are short staffed and/or inexperienced but I will not be coming back to Conicelli

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Dealer response

JP, I apologize for your recent experience at our Hyundai Service Center. I would like to have the Service Manager, Pat McGarry, contact you. Could you send me your name and phone number so that I can pass this on as soon as possible. Thank you, Paula DiGiacomo, Customer Relations, pdigiacomo@conicelli.com or 610-828-1400 x 1213