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Conicelli Autoplex

(1,124 reviews)
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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Great Experience

Tim Mhay, our sales person was very thorough, going over our trade and finding us the exact Sante Fe Sports that we were looking for. Tim answered all our questions and when we left the dealership we were very pleased. I know that I would recommend Conicelli and Tim to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I'm glad you enjoyed working with Tim, he is very knowledgeable. Tim tries his best to get you into the exact vehicle you are looking for. Thank you for choosing Conicelli. Tim as well as the rest of our team looks forward to assisting you in the future. Enjoy the new car! Sincerely, Lori Conicelli Hammond

Dealer response

I'm glad you enjoyed working with Tim, he is very knowledgeable. Tim tries his best to get you into the exact vehicle you are looking for. Thank you for choosing Conicelli. Tim as well as the rest of our team looks forward to assisting you in the future. Enjoy the new car! Sincerely, Lori Conicelli Hammond

My second new car ( HYUNDAI SPORT )

When I arrived @ the dealership 8/26/14 Anton Butcher was called up to assist me. I had a wonderful 2013 Sonata Limited to trade in, even though my wife was against it. She really loved her car. I love the car too but I wanted to upgrade .I seen the Hyundai Sport in the Showroom and I was in love with it. Anton was friendly with me and answered all my questions about the new car .He brought one up front for me to check out . " WOW ' Anton new a lot about the new sport telling me about all the new features . I then new I wanted it. Making the deal inside I met Rob Durante who I knew from when I purchased my other car .Rob was also very kind and friendly, we talked about the deal that I was getting and shook on it DONE ! My wife and I picked up the new car 8/31/14 fri.eve Casey Wheat was there to help us out .Casey also new a lot about the new car .We all sat in the car for a while as Casey talked all about and showed us all the new features this car has. Casey took extra time to help us out making our buying of this new car wonderful. My wife loves the new car and the way we were treated @ the dealership was wonderful as well ! Conicelli really is A NICE PLACE TO VISIT.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I'm glad our team was able to provide you with all the information you needed during the buying process. You chose a beautiful car! The new upgrades and updates are great. I'm happy to hear Anton, Casey, and the rest of our team were able to make Conicelli a nice place to do business! I hope you are enjoying the new car. Our team looks forward to assisting you in the future. Sincerely, Lori Conicelli Hammond

Hyundai Elantra

Nate Simon was one of the best salespersons I have ever worked with. He listened to my issues on my credit and gave me great advise~! He was caring and I felt he took special care with me and my needs. Kudos to Dmitryi as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nate is truly an asset to our team. He tries to help in any way he can. I’m happy to hear you enjoyed working with him. Nate, Dimitriy, and the rest of the Conicelli team looks forward to assisting you in the future. Thank you for choosing Conicelli! Sincerely, Lori Conicelli Hammond

I love the service at Conicelli Honda!

I recently moved away from the area, and took my car to another Honda dealership, and while I will not state my issues here with the other dealership, I will provide my comments about the excellent service I have had and continue to receive when I bring my vehicle to Conicelli Honda. I love that when you make an appointment, they are actually very prompt, and efficient, and the wait time is very short. They actually work on your car when promised. The cashier is extremely friendly, and always asks if there are any questions or concerns with the bill. The costs for repairs here are extremely reasonable. The team of guys who assist you when you walk in are great. They acknowledge you immediately, and make sure that they ask you if there is anything additional that you need other than the reason you made an appointment. I am so glad that I moved back to this area and can continue to take my car to Conicelli Honda! These guys are the best! Denise

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for review. We really do try to make our customers feel comfortable in every aspect. We look forward to serving you in the future. Sincerely, Lori Conicelli Hammond

"Love my Hyundai"

After almost 4 years without my own vehicle it was wonderful to hear about Conicelli and Nate Simon. This dealership and this particular salesman made it possible for me to once again own my own vehicle. I have an affordable monthly payment and in a year or so I plan to upgrade to a newer, possibly bigger Hyundai. I hope to once again do business with Conicelli and Nate as they could not have made the car buying process any easier or more enjoyable for me. Nate has gone above and beyond in making sure I am completely satisfied with my Elantra. The icing on the cake was driving my Elantra off the lot with a full tank of gas. Thanks again guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

I'm happy to hear you enjoyed working with Nate. He is great at his job and works diligently to help get you into a vehicle that suits your needs. Our team tries our best to make the process as easy as possible, it sounds like we were able to do so. Thank you for choosing Conicelli. Nate as well as the rest of our team looks forward to assisting you in the future. I hope you are enjoying the new car! Sincerely, Lori Conicelli Hammond

Honda CR-V

I bought my beautiful car 2012 Honda CR-V a few months ago from Conecelli and Nate Simon the sale gentleman helped me. He did not only help me but put me at ease and worked out a difficult situation I faced at the time. He gave me really good advice. He was patient with me and just wanted to help me. I regreted not coming to him sooner after being scamed by another dealer. He helped me greatly and I am forever grateful to him. I am happy with my car And I can only say thank you. I will always buy my cars from Nate Simon from now on and I make sure to tell everyone about him every chance I get. He AWESOME! And a really great guy! Thanks!!!! Salome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I agree Nate is awesome! He truly goes above and beyond for his customers. Nate tries his very best to make sure you leave our dealership happy and with a smile on your face. I'm happy he was able to help! Nate as well as the rest of the Conicelli team looks forward to assisting you in the future. Sincerely, Lori Conicelli Hammond

I do not intend to return to Conicelli Hyundai

Subject : Conicelli Hyundai in Conshohocken, PA ... Review I have purchased three (3) NEW Hyundai's at Conicelli Hyundai. One vehicle, a Sonata, was new as of that year, but was used. It had to be repurchased because there was glass on the trunk rug, and when further investigated, there was MOLD beneath the trunk; this is very bad preparation prior to delivery. I still have two (2) purchased NEW (not USED): an Elantra and a Santa FE, both purchased new. The Sales dept. is horrible: the sale rep was not truthful although he was personable. Let's get to the more serious problems. The SERVICE department had to TRY to repair a rattle in the door of one of the vehicles. It took them about six attempts to fix it, with one of the times, a service techs left one of his/her tools INSIDE of the door. I still have the noise inside the door, and I will live with it, because I will not let them work on this problem again. On both vehicles they kept OVERFILLING the oil on both cars by about a quart. I reported this to the Service Manager many times, to the Customer Relations Manager several times; and to the General Sales Manager. The Service Manager was polite, but apparently was not effective to remedy the situation. The Service Team was rude, and basically told me that if I was dissatisfied, that I should go some where else. Also, the last time I was there with my wife, I asked a Service Team rep. about when I should have certain procedures performed on my Hyundai vehicles, and she told me to "Read your owners Manual". I repeated my question to her three (3) times, and got the exact same answer. The General Sales Manager was flat out CAUSTIC, and he tried to blame me for these problems; he even mocked my profession. He tried to change the facts in an apparent attempt to evade the problems. I indicated that I was going to report my concerns, and he told me that he did not care, and that he was not afraid of my reporting to his superiors. The Customer Relations Manager, who I complained to about my concerns, did NOTHING. He would not even sit down with me and the aforementioned "TEAM" to try to remedy the situation; and he relayed to me that the OWNER of the Dealership was not willing to assist in relieving this very bad situation in any way. I called Hyundai Corp. several times, and the persons that I talked to were willing to do NOTHING stating that the Dealership was independent; they had no influence on these problems that I was incurring over the Dealership; only the Dealership could fix this. I have Never been treated like this, nor have I personally seen or heard of this happen to others My wife went with me to see first hand what I was talking about, and she was treated rudely as well; she does not wish to return. The vehicles are Ok, but I will NEVER buy from Conicelli again, and I do NOT intend to buy another Hyundai. I hope that this helps in your decision(s) concerning this Dealership and Manufacturer. I, also, hope that the Dealership and Manufacturer read this , and act on it in a POSITIVE way; and not have this post pulled from the Internet. Best of luck …

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gwendolyn Yates

Right from the very beginning, Nate Simon was very impressive and positive. He was very tuned into my concerns, especially with my credit status. I left the dealership with much more than I had anticipated! I left with a great car and knowing a great person whom I will always be fond of. The best for you in all that you do Nate and God Bless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nate is great with helping each customer find the vehicle that best suits their individual needs. He really does go above and beyond to help. I'm happy to hear you enjoyed working with him, I'm sure he enjoyed working with you as well. Thank you for choosing Conicelli. Nate and the rest of the Conicelli team looks forward to assisting you in the future. Sincerely, Lori Conicelli Hammond

5 Star Car Buying Experience!

Jessica and T.J. made the car buying process simple. I submitted a request via the internet and within hours I had a competitive lease quote on a 2014 Hyundai Sonata GLS. Jessica's attention to detail and customer service made this experience the best I've ever had when buying a car. Jessica is a true gem in this business and I would fully recommend that all my family members and friends work with her and Conicelli in their future car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I'm happy to hear you enjoyed working with T.J. and Jessica; they are absolutely assets to our Conicelli team. We try our best to respond in a timely manner because we understand your time is valuable. Jessica and T.J. strive to provide excellent customer service, it sounds like they were able to do so! The Conicelli team looks forward to assisting you in the future! Sincerely, Lori Conicelli Hammond

No Nonsence Service

Dmitry was straight to the point. Quick in collecting information he was confident in his work. Personality was genuine. Conicelli thank you for having Dmitry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dmitry is fantastic; he is truly an asset to our team. He always tries to make the car buying process as quick and easy as possible. Dmitry as well as the rest of the Conicelli team looks forward to assisting you in the future. Sincerely, Lori Conicelli Hammond