Reviews
Great Experience for a First Time Car Shopper
I had come to this dealership for the first time after shopping around at a few other dealerships between different makes/models and didn't have the best experience as a first time car shopper. I had felt that a few of the other sales consultants were trying to take advantage of my young age and the fact that I was shopping for a new car alone and for the first time. At Conicelli, George Quigley made me feel very comfortable immediately and did not put any pressure on me to walk out with a car that night! I would not have been able to because I needed some paperwork before trading in my current vehicle, but many of the other dealerships wouldn't take that into consideration and made me feel anxious and uncomfortable. George on the other hand made the entire process very easy and answered all of the many questions that I had about leasing and exactly what I would need to trade my car in. He also made sure that I was getting a good deal with what I could work with in my budget. Overall the entire process was pretty painless and a lot better than I thought would be when getting my first new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I'm glad George was able to make you feel comfortable during the car buying process. George as well as the rest of the Conicelli team does not believe in using pressure. We understand that buying a car can be a big decision. We are here to help you through the process and provide you with any information you may need, not to push you. I hope you are enjoying the new car! Sincerely, Lori Conicelli Hammond
Comicelli experie ce
Casey wheat was our salesperson. It was our first time at this dealership and excellent service, no pressure just a delightful experience . I would highly recommend using Casey as your salesperson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service is one of our main goals. I'm glad Casey was able to provide that for you. I hope you are enjoying the new car! We look forward to assisting you in the future. Sincerely, Lori Conicelli Hammond
Dedicated Worker
I had a great experience with Dmitriy last night as he helped me with my new 2015 Sonata. Although the process seemed like it took forever, in the long run it paid off. He was attentive and made sure I got the best finance deal with the banks. Thanks Dmitriy for all your help! -Anthony
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm happy to hear you enjoyed working with Dimitrry, he is great. I'm sure he enjoyed working with you also. Glad we could help! Sincerely, Lori Conicelli Hammond
Stress Free Buying Experience
I would like thank him as well as Conicelli Hyundai for giving me a chance. I would refer all my friends as well as family to work with Dmitry. He is an asset to you company!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
i agree, Dimitrry is absolutely an asset to the Conicelli team. Dimitrry goes above and beyond to help each customer get into a vehicle that works for them. I'm glad you enjoyed working with him. Dimitrry as well as the rest of the Conicelli team looks forward to assisting you in the future! Sincerely, Lori Conicelli Hammond
I love the service at Conicelli
I have been a client of Conicelli for over 12 years through Troy Davis. I am currently on my 5th lease. Each time Troy has been excellent with making feel like a valued customer. This last lease I had some credit issues and I was very nervous about being qualified for another lease. My credit issues had nothing to do with car payments. I pay all my notes on time yet had other credit issues. Troy and conicelli made me feel just as valued as a customer as I did when I had great credit. Troy eased my nerves and said he would get me in another car and that he did. I would recommend everyone to Conicelli. They truly live up to their slogan its a nice place to do business. I look forward to my next lease in about three years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for continuing to choose Conicelli. I'm glad troy was able to help. He is great and truly an asset to our team. I hope you are enjoying your new car! Troy as well as the rest of the Conicelli team looks forward to assisting you in the future. Sincerely, Lori Conicelli Hammond
Great Experience!
This was my first time buying a car. I thought the process would be painful to say the least. Thanks to the help of Andrew Diem, Rob Durant, and Steve Osbourne it was anything but. They made my first car buying experience quick and painless. I found the car I wanted and they gave me a price that worked for me. I can't thank them enough for all their help. Would definitely recommend buying a car from the guys over at Conicelli!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I'm happy to hear our team was able to make your first car buying experience a positive one. Thank you for choosing Conicelli. I hope you are enjoying the new car! Sincerely, Lori Conicelli Hammond
Great experience, again!!
I purchased my last car from Conicelli 9 years ago and my wife's about 5 years ago and had a great experience both times. So when it was time for me to get a new car it is the first place I went. I walked into the Conicelli Hyundai dealer and was approached right away in a nice a way. They asked what I was looking for and had me talk with the salesperson Casey Wheat. Casey was great throughout the whole process. He was very personable, knowledgeable, and definitely honest. You can tell he understood how big of a purchase a car can be and made sure that all my concerns and needs were met. I didn't feel pressured at all the whole time we were there and after all was said and done I don't think I could have gotten a better deal. Along with Casey, the Sales Manager Rob Durante made sure the deal went smooth and quick and that it was the best for deal for all parties. There was not a ton of fake back and forth between the salesperson and sales mgr that I have experienced at other dealerships. "Let me go ask my manager" 15 mins later, "Sorry this is the best we can do". Rob was involved through the whole sale and made things easy. He and Casey worked great together. The finance manager, Lenny Scarnato, was great as well, even if he is a Giants fan ; ) I couldn't be happier with my car and my experience. I will never go to another dealership again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking your time to write this review and for your loyalty for Conicelli. I'm glad that we are the first place that you go to when looking for a new car. From the second a person enters one of our showrooms to when they leave we try to make sure that everyone is happy and enjoying the entire process. I'm glad that you didn't feel any pressure and that Casey made sure that all of your concerns were met. There is never a need for fake back and forth at our dealership and it makes me happy that we could show you this too. We look forward to helping you more in the future. Thank you for your loyalty. We truly appreciate your business. Sincerely, Lori Conicelli Hammond
It really is a Nice place to do business
My daughter recently bought a car from Nate Simon at Conicelli. She was extremely pleased with her experience. I had been shopping for a car, so I went to see Nate. He treated me with respect and "worked his magic" to get me a financing rate I was comfortable with. I did not feel pressured to buy anything. Nothing was a problem. I had to leave and go to work. When I returned in the evening, all the papers were ready for me to sign. I will recommend them to anyone who is looking for a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a car should never be a pressuring experience and should instead be comfortable and honest. I am happy to read that everything went well and I hope that your daughter enjoys the car. If we can help you again please let us know. Sincerely, Lori Conicelli Hammond
Great Dealership, clear, friendly, tons of cars!
I am a return customer, bought previous 2 cards here! Bought a new 2015 Altima! Love it! Got a great deal, and Conicelli honored any and all sales discussions despite error made on the sales order and on car brught in from another dealer that ended up in my favor. I left very happy and return again to do business!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for continuing to come to Conicelli for your vehicles and for your continued loyalty. I am glad that you are happy and we want to make sure that you continue to be. We look forward to helping you again in the future. Thank you again for this lovely review. Sincerely, Lori Conicelli Hammond
Excellent Dealership!!
It was so easy to set an appointment for a test drive. They had the car waiting and a representative, Casey, ready as soon as I got there. I was encouraged to take a longer test drive than normal to actually get a good feel for the car (2014 Hyudai Veloster Turbo R-Spec). Even though I wasn't able to make a purchasing descision that day, I was given some informed knowledge about the entire buying process, availible offers and detailed descriptions of how things worked without feelings pressured at all. Would definitely return and will probably buy my car from here when I can.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Buying and shopping for a car should be an easy and over all fun experience. We hope that you enjoyed the test drive and if you decide to purchase the vehicle please let us know. Sincerely, Lori Conicelli Hammond