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Conicelli Autoplex

(1,124 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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Quick and helpful

We found the car online Sunday night and purchased it that Monday morning. They were quick and accommodating and even provided a ride 30 minutes away.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review of our dealership. I am very happy to hear that your experience was a nice and easy. Enjoy your new vehicle and thank you for your business. Lori Conicelli-Hammond

Pure Awesome

Looking for something new or used, Go here and ask for Nate Simon. He is beyond dedicated to his work and customers. I am beyond happy with my experience with Nate and the Conicelli Autoplex. He worked hard to get me approved and did not give up until I was in a vehicle I was happy with. You wont go wrong with Nate Simon and the Conicelli Autoplex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for taking the time to review your experiences working with Nate Simon. I am glad that you had such a wonderful experience at our dealership and that you have found a vehicle that you are happy with. Enjoy your car and if we can help you again in the future please let us know! Sincerely, Lori Conicelli Hammond

Finally a dealer that DOESN'T make you cringe!

Let's face it, for most, buying a car is like going to the dentist. A necessary evil. However, my recent visit to Conicelli Nissan has changed all that. I never once was pressured into anything. I was treated with respect. I wasn't attacked like a piece of meat by a pack of hungry wolves. Just straight up friendly professionals that know their job and care about your experience. Process was quick, simple and painless. Everything that was ever promised was delivered. Great place to do business. Nice to see a dealership break the mold of the old 70's high pressure sales environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve, Thank you for taking the time to write this great review and for your kind words. I am very happy to hear that your experience was a great one. Please let us know if we can be of assistance in the future and enjoy your new vehicle. Thank you, Lori Conicelli-Hammond

Purchasing a used oick up truck

Everyone at Conicelli was very helpful from the first contact with them to our last visit when we left the parking lot with our used truck. Our salesman, Charlie, was honest and helpful as we were choosing our new vehicle. He helped us get the truck we wanted, at the price we wanted, in the condition we wanted. I can't say enough about our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking time out of your day to write such a nice review. Conicelli tries to make the car or truck buying experience as smooth as possible. We want you to leave our dealership happy at all times. We look forward to serving you again. Sincerely, Lori Conicelli Hammond

great cars and great staff!!

I highly recommend Conicelli for purchasing a new or used car. the staff was very helpful and knowledgeable. My previous attempt to purchase a quality vehicle left me feeling stupid because i was a "ghost" in the system. (no credit history) but conicelli nissan's staff made me feel very welcome and respected. and Dmitriy in particular was very helpful. in explaining why my previous attempt at buying a car was soo terrible. i had doubts about ever owning a quality car anytime soon, but my doubts turned to confidence thanks to the great staff. thank you conicelli for helping me buy a great car at a great price :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for this wonderful review. We always try to make sure that everyone that comes to visit one of our dealerships leaves feeling happier and like they had a good time at our showroom. I’m glad that Dmitriy could assist you and made you feel so comfortable and confident and that you got the car that you were looking for. If we can help you again in the future please let us know. Sincerely, Lori Conicelli Hammond

I HAD THE BEST EXPERIENCE

I PURCHASED A 2014 NISSAN PATHFINDER ON OCTOBER 7, 2014 AND I HAD THE BEST EXPERIENCE FROM BEGINNING TO END. MY SALE REPRESENTATIVE ANDREW DIEM WAS VERY KNOWLEDGEABLE AND PERSONABLE. I LIVE IN NEW JERSEY SO I WAS VERY HESISTANT ABOUT PURCHASING A CAR OUT OF STATE BUT ANDREW MADE THE EXPERIENCE EASY. I WOULD TOTALLY BUY FROM CONICELLI AGAIN AND I WOULD RECOMMEND THIS DEALERSHIP TO ALL OF MY CLOSE FRIENDS AND FAMILY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Great review! We love reading reviews like this. We really do care about the experience our customers have and we hope to serve you again in the future. Sincerely, Lori Conicelli Hammond

Exactly As Promised - Great Follow Up - I ? it!

I had excellent care from beginning to end. I was thrilled to have my appointment recognised - Great customer service thru out - I test drove the car as promised. I worked with Ron Horne and he listened to what I was looking for and I purchased a car. I am thrilled with my ride and had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review. We at Conicelli try to make the purchasing process as easy as possible for our customers. Customer service is a big deal to us. From the first call to pulling away in your new car or truck. Thank you again. Sincerely, Lori Conicelli Hammond

Dmitriy Kichin

I was feeling rather defeated when it came to car shopping. I walked into Conicelli with a bitter taste in my mouth when it came to car salesmen. Dmitriy turned that right around quick fast and in a hurry as my grandmother would say. He told me to be optimistic and that he would find me a car I liked so smile, "I have work to do you just sit here." I had been to three other dealerships in which i did not purchase a vehicle, let's just say Dmitriy kept his word and got me into the car I wanted, not a car he wanted me to have like most salesmen. I am so happy with the level of service in which I received and I will be putting anyone I know in contact with this guy for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

The car shopping process should be an exciting one and should never leave a bitter taste in your month. I'm glad that we were able to turn your experience around and that Dmitiry kept his word and got you into the exact car that you wanted. If we can help you again in the future please let us know. Sincerely, Lori Conicelli Hammond

Unmatched Customer Service

Conicelli Hyundai knows how to handle its customers. From the helpful General Manager who greets everyone as they walk in the doors to the knowledgeable salesman who went so far as to call my insurance company and make sure that all the safety discounts that my car has, was included on my policy. They made my buying experience the most enjoyable I've EVER had. Your not rushed, instead, they listen to what is most important to you and they help you achieve your goals. I'm 49 years old and have had 17 cars in my lifetime and always dreaded going into a dealership because they always attack you when you walk in the doors and seem to push you in the direction they want you to be in. The people at Conicelli DO NOT subscribe to this philosophy. Instead, they have a huge selection to choose from and help you get to where you want to be. The experience is truly enjoyable and I would recommend this dealership to anyone who is tired of that "pushy salesman" that we have all come across in the past. CONICELLI WILL EXCEED ALL YOUR EXPECTATIONS........ask for Rich Greco, Charlie Blue, Robert Durate & Oliver Woolfolk, you wont regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write such a nice review. We feel that all of our salespeople are the best in the business and everyone that works here is very customer oriented. We look forward to serving you and your family and friends in the future. Sincerely, Lori Conicelli Hammond

Always a great experience!!!

I continue to be impressed with the quality of repair and stellar customer service that I receive at Conicelli! Not only do they overdeliver on their promises, they also treat me as a member of the Conicelli family despite my dislike of the Philadelphia Eagles (Go Giants!). Brian Deese is always fair and honest with my repair needs and he makes me feel comfortable with allowing Conicelli to perform the work that is necessary. I only trust Conicelli for my repairs and service and you should too!!! Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review. We are proud of our service departments. As always customer service is of the utmost importance. Even with those behind the scenes. Sincerely, Lori Conicelli Hammond