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Conicelli Autoplex

(1,125 reviews)
Visit Conicelli Autoplex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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The Best

After a phone conversation the day before with Diane McNeal, she assured me that they could help me get a car. We did a credit app on line and she walked me through it. She set up an appointment for me with Dmitriy Kichin, in special finance. When we got there he was there, actually he was waiting on someone, I believe finalizing a sale. Even so he gave me paperwork to fill out. Boy he was moving around fast. We went in his office and he showed me my approval and we went out and looked/drove cars. Of course the higher the price the higher the monthly payment. He made you understand that so it was basically your choice and he explained the possibilities. He didn't push, he actually took his time. Very down to earth person. I was very comfortable. I got exactly what I wanted. Every piece of paper was clearly explained before signing. Even with the insurance he was concerned that I received the best. He said that he would get me what I wanted and he did. He set up my monthly payments to suit my wallet. I highly recommend that you see this person. I believe his motto is "I won't waste my time and you can't waste yours, time is valuable". Peggy from Philly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

From the second you send in a quote to our internet department to when you visit our dealership and sales staff and then finally drive off in the perfect car for you we want to make sure that you are completely happy each step of the way. This was excatly the type of review that we hope to read from every person that visits our dealership. Time truly is valuable and I am glad that we made the most of your time visiting us. Sincerely, Lori Conicelli Hammond

Job well done.

Went in looking for a new Pathfinder. Sales consultant Tom was very informative and helpful throughout the entire process. I recommend using Conicelli, the new Pathfinder and Tom when looking for a new Nissan.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

The Pathfinder is a great choice! I'm glad you enjoyed working with Tom, he is always very helpful and friendly. We look forward to assting you in the future. Enjoy your new Pathfinder! Sincerely, Lori Conicelli Hammond

The best experience with car buying!

I just recently purchased a car with Conicelli and the experience was perfect. I used the special finance service with a man by the name of Nate Simon, nice guy and great dealer representative!!! He made my first experience buying a car as painless and quick as possible! I was very satisfied with his patience, efficiency and swift dealing. I didn't feel like I was signing my life always, but like I was signing into a great and reliable agreement. He made sure that I was beyond happy with my purchase by finding me my dream car really! In addition, I would definitely recommend Nate Simon and the rest of the Conicelli team to get anyone a car, new or used! Thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Conicelli. I agree, Nate is great with customers and fantastic at making the purchasing process quick and painless. I hope you enjoy your new car! Sincerely, Lori Conicelli Hammond

What a dealership!!

I was very pleased with my car buying experience at Conicelli Honda. Nate Simon is a true professional and made the process incredibly easy. I would have zero reservations referring anyone to Nate and Conicelli.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I'm happy to hear you enjoyed your experience with our dealership. I agree, Nate is very professional and seems to make the process quick and easy. We look forward to helping you in the future, enjoy your new car! Sincerely, Lori Conicelli Hammond

Nate Simon was an exceptional A+ sales man. He treated me...

Nate Simon was an exceptional A+ sales man. He treated me like a friend or even family. Anything and everything i needed was taken care of. I will definitely be returning to conicelli for future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this review on your experiences working with Nate Simon. If we can be of any assistance in the future plese let us know. Sincerely, Lori Conicelli Hammond

Conicelli Honda

Lauren Garvin was most helpful with my new Honda. Her Customer service and efficiency were greatly appreciated in the time I had allocated to check into a new lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lauren is a great addition to our sales team, she always seems to make her customers feel comfortable while also providing a smooth purchasing process. Thank you for choosing Conicelli. I hope you enjoy your new car! Sincerely, Lori Conicelli Hammond

Great work and the exact experience I want when buying my...

Great work and the exact experience I want when buying my new car. Friendly, fast, efficient and knowledgable. I got the best price available on a beautiful new Hyundai Sonata GLS. John Innaurato in sales recommended I get the additional popular equipment package it was only $900 additional and he was absolutely correct. I also want to mention the service department is outstanding and always has been. My previous car had lots of warranty issues, Conicelli fixed and provided me a free rental vehicle every time even though I purchased the car at another dealer. I don't know of another dealer who would provide that level of service. Conicelli earned my business through their exceptional service and support, and will get my new business with great sales work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We try very hard here at Conicelli to always have exceptional service and support and be friendly, fast, efficient and knowledgeable as you stated. Thank you for taking the time to review our dealership and for the five star rating. We truly appreciate it. –Lori Conicelli Hammond

I filled out the financial form online and went to the...

I filled out the financial form online and went to the dealership the very next day. I bought the exact car that I wanted. I've had it for about 6 months now and I absolutely love it!! No problems, they people at Honda service are great as well.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Buying a car doesn’t have to be a lengthy process so I am glad that we were able to quickly get the exact car that you wanted. Enjoy the vehicle. –Lori Conicelli Hammond

Easy purchase

Conicelli was a bit of a drive for me, so I negotiated the price for their last 2013 Honda Accord LX online as well as the trade in value of my car (2001 Subaru Forester with issues) via email. All went well and I was very pleased with the deal we agreed on. I told my sales agent George that I did not have much time to spend in the showroom since I had to pick my kids up. He had the car register and detailed very quickly. Financing went quick and smoothly. Great finance rate. Very happy with the car. Hoping to have it for the next 15 yrs without any issues. Also, I accidentally left a few things in my trade in car. George contacted me the next day and I was able to stop by and pick up my things. Appreciate that he took the time to call me. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

George is a great addition to our sales team, I'm happy to hear you enjoyed working with him. Thank you for taking the trip out to our dealership. We look forward to helping you in the future. Enjoy your Honda Accord! Sincerely, Lori Conicelli Hammond

Amazingly good!

Amazingly great sales experience. Conicelli went way above and beyond what was required and we're now very happy customers! They treated us like adults, were very professional and considerate, and a joy to work with. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amazingly great sales experience is something that we hope to hear from every person that visits our dealership. Thank you for reviewing our Autoplex and enjoy your new car! -Lori Conicelli Hammond