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Conicelli Autoplex

(1,124 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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I recently just leased a 2013 Hyundai Elentra at...

I recently just leased a 2013 Hyundai Elentra at Conicelli! I absolutely love the car and the experience of buying it. My salesman was Steve Kauffman. He was awesome. There was no pressure, no hassle and he really knew what he was talking about. I couldn’t have asked for a better experience or a better salesman and I would recommend him to any of my friends or family! Go to Steve Kauffman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful five start review of our Hyundai dealership and the time that you spent with Steve Kauffman. This is something that we love to hear from every person that visits our autoplex; a no hasle wonderful experience. We look forward to helping your friends and family in the future and enjoy your new Elantra! -Lori Conicelli Hammond

Nice and smooth

I went there with an ad I got from their website, got the car I wanted with no hassle at all. My salesman Chris was very polite and easy going and they went the extra mile for me to get the deal done. I am very happy with my Juke. This is the 2nd car I have gotten at Conicelli Nissan and it will not be the last

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Buying a car should always be a no hassle process and is something we try for with everyone that comes to our Autoplex. I hope you enjoy your new Juke and thank you for continuing to come to Conicelli Nissan. -Lori Conicelli Hammond

Great Service with no Hassle

When I first walked I spent a few minutes looking at the show room cars. Afterwards a Sales Associate approached me, ask me what type of car I was looking. I was tossed between two cars. The Sales Associate took me out on a more than ample test drive to see what the cars could really do. I was very pleased. When it came down to dollars, we agreed on a fair amount. The negotiating process was not difficult. The paperwork process was quick. When I came back later that night to pick up my car. I was waiting ready to be driven.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

One of the wonderful things about our Autoplex is that we can complete side by side comparisons of cars to make sure that the car you drive off with is the exact car that you want without any difficulty or hassle. I hope you enjoy your new car. -Lori Conicelli Hammond

I would like to say Mr. Simon was absolutely amazing. ...

I would like to say Mr. Simon was absolutely amazing. This was my 3rd car from Conicelli, and it amazes me how the customer service gets better and better. Mr. Simon was very professional, as well as very informative. He just didnt want to see me a car, he explained how I could improve my credit, how I could pay my vehicle faster, and also took the time to help me program all the technology features to my smart phone. If you are reading this and are looking into purchasing a vehicle that is safe and dependable, I would ask for Simon because he was a God sent when my family really needed him and the Conicelli Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for continuing to come to our autoplex for your car purchases. We appricate your business and are very happy that we can continue to show you are amazing customer service. -Lori Conicelli Hammond

Nate was a pleasure to work with. I explained to him the...

Nate was a pleasure to work with. I explained to him the monthly payment that fit into my budget. Thus, he explained my purchasing options based on my budget in a clear & concise manner. Nate made it his mission to make my husband and I feel as if he's in business to provide us with excellent customer service. You can truly tell that Nate is compassionate about the level of service that he provides to his Conicelli customers. Therefore, he does what's needed to make your experience at Conicelli benefit your needs. Again, It was such a pleasure to be serviced by Nate that I would recommend him to my family and friends. Kind Regards, Tamanika Terrell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I'm sure Nate will enjoy reading this amazing review about him and your experiences at our dealership. We pride ourselves on our excellent customer service and I'm glad you were able to experience it. -Lori Conicelli Hammond

This is the second car I have purchased at this...

This is the second car I have purchased at this dealership. Nate Simon takes his time to help you look for the best deal for you. I would recommend Nate Simon to anyone looking or thinking about purchasing something new. Nate if you ever leave this dealership I will follow you. You are the best... Conicelli you are a great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for returning to our dealership and purchasing your second car with us and thank you for taking the time to write this review. -Lori Conicelli Hammond

Conicelli

Great place to buy salesman very helpful, thanks Oscar and the manager Mark Hammond closed the deal with a right price. This is the second vehicle that I have purchased from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing this review on your experiences working with Oscar and Mark and for continuing to come to our Autoplex. -Lori Conicelli Hammond

What a Great Experience!

This dealership knows how to take care of customers. Good old fashioned customer service. Our experience in buying a new Rogue was great from start to finish. I look forward to having them service our new car. Their facility is top notch and their staff work together like clockwork. Thanks for the great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This was just wonderful to read! We want to make sure that everyone that leaves our dealership feels the same way that you do. We look forward to helping you again in the future! -Lori Conicelli Hammond

No pressure experience

Steve Kauffman was excellent. No pressure, he let us take our time and was very professional and courteous. He found us the right car and color for our family and we are extremely happy. The process was painless compared to other Honda dealers I have bought from in prior years. They did not add any extras on the vehicle or push the extended warranties which drives the price up. I was very pleased with the whole process! I would buy from Steve again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve Kauffman is a fantastic salesman and I could not agree more on his professionalism. I am confident that you will enjoy your new car and we look forward to helping you in the future! -Lori Conicelli Hammond

Our sales consultant, Jason Ose was very knowledgable...

Our sales consultant, Jason Ose was very knowledgable about the vehicle we were interested in, and was able to precisely answer any technical questions we had. Jason was also very accommodating, he readily understood our goals and guided us through the process of negotiating, purchasing and financing our vehicle effortlessly. What may ordinarily be a stressful process was a breeze. Jason made sure our vehicle was delivered in pristine condition. The car was detailed to perfection, inside & out. When I took delivery of the vehicle and asked about mud guards they were added at no extra charge. Mr. Ose took the phrase "going the extra mile" to the next level. I am no doubt impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We always try to go above and beyond and the extra mile with every customer that comes to visit our autoplex. This was wonderful news to read and I hope you are enjoying your new car! -Lori Conicelli Hammond