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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

(1,490 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (866) 489-6358 (866) 489-6358
Used (888) 263-8830 (888) 263-8830
Service (866) 619-2738 (866) 619-2738

Reviews

(1,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines from DealerRater.

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Kristen she attend me and she are very very

Kristen she attend me and she are very very profefessional and fast .Thanks foe help me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Job well done.

Job well done... Thank you. Very polite and helpful. all repair completed. they call out a driver to take me home. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

was very polite and helpful explaining how long andgot me

was very polite and helpful explaining how long andgot me a card to take me home in a very short of time very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

THEY TOOK ME EARLY EXPLAINED WHAT I WANTED AND HOW LONG

THEY TOOK ME EARLY EXPLAINED WHAT I WANTED AND HOW LONG IT WOULD TAKE THEY CLLED ME CAR SERVICE TO TAKE ME HOME AND EVERYONE WAS VERY NICE GOOD JOB

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

Worst experience with a dealer ever.

Worst experience with a dealer ever. In the end, Kristen tried to help me out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (954) 446-8775 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Consumer response

Calling the GM seems to be a popular response to customer complaints, it's time to update the template. Frankly, if they are interested in real change, the GM would call the customers and make REAL changes to address customer concerns. Like I said before, go somewhere else!!!

Really nice experience during my time there while looking

Really nice experience during my time there while looking for a car. I really recommend this place staff are very friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Marla, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Vehicle was in shop for almost 7 months for warranty

Vehicle was in shop for almost 7 months for warranty repair which parts were in stock throughout the time the vehicle was in service.. Once vehicle was returned - rear bumper and front fender were scratched and dented.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (954) 446-8775 to speak to our manager directly.

Sales department is awesome but service department needs

Sales department is awesome but service department needs help. They take way too long for any service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jackie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Amazing Experience!

Would highly recommend AutoNation Jeep in Pembroke Pines. The staff is amazing! Thank you Deyvis, Fernando & Roy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Aurora, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great Experience

Amazing experience. Yeyca Quintero was polite, knowledgeable, attentive and overall a lot of fun. She actually made my car-buying experience a pleasant one. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Altayev, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!