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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

(1,507 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (866) 489-6358 (866) 489-6358
Used (888) 263-8830 (888) 263-8830
Service (866) 619-2738 (866) 619-2738

Reviews

(1,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines from DealerRater.

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Got me in for service when I needed an oil change.

Got me in for service when I needed an oil change. Very nice and knowledgeable service rep. Stayed in contact with me throughout the duration. Washed my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you!

Mr Lightbourn

It was a Pleasure doing business with these guys. The process was extremely smooth and convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Samuel, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

The attention on customer service was exelent they do

The attention on customer service was exelent they do everything so fast for me I was very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Jesus was professional and he explained everything to me

Jesus was professional and he explained everything to me on the front end, and a very clear and concise manner. His attention to detail was superb.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Consumer response

Thank you

Excellent salesman he knew exactly what I was looking for

Excellent salesman he knew exactly what I was looking for and delivered. I will be a Jeep owner for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Great service and friendly staff.

Great service and friendly staff. I will definitely go back and recommend them to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Pembroke Pines and we hope to be of service again in the future.

These guys are GREAT and OUTSTANDING!

My overall experience at Autonation was extremely satisfying. Ernesto Lluis, my sales representative made the process simple and painless. He got me in and out in the time promised. He was very knowledgeable in every aspect of JEEP Wrangler Rubicon 4xe. He even took the extra time to setup my phone with the required apps and showed/explained to me every minute detail about Rubicon. I would highly recommend him to anyone looking to purchase a vehicle from an Autonation dealer. It was well worth the 4-hour drive to get this Jeep. Caesar Jimenez (Manager) took a lot of effort to get me a good deal. Grace Giraldo from finance was very quick in completing all the paperwork and accommodated my Jeep maintenance package needs without adding additional $ to my payment. These guys are GREAT and OUTSTANDING! Every staff member I have been in contact with showed the greatest customer service! The Autonation Jeep team at Pembroke Pines went above and beyond and absolutely exceeded my expectations. Thank you, Ashish Wakde.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ashish, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Quick and easy with no wait.

Quick and easy with no wait. Everyone was very professional and took care of me asap

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

I was sent an email certifying to bring my Jeep for the

I was sent an email certifying to bring my Jeep for the steering damper recall. I even got a call from the dealership. It’s I brought my car to the dealership, the manager, Jesus Martinez totally ignored my presence as I was the only customer at the desk. One of his employees decided to address me and he was quick to distract her with some computer nonsense. Another customer came in and he was very attentive to the customer while I was still waiting for assistance. After spending 25 minutes in the service center, I learned that they did not have the parts available to fix May car. No apology or promise was offered. I simply had to get my keys and leave.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 446-8775 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Great customer service, friendly knowledgeable staff

Great customer service, friendly knowledgeable staff who’s willing to help. Clean facility with plenty cars in stock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!