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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

(1,507 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (866) 489-6358 (866) 489-6358
Used (888) 263-8830 (888) 263-8830
Service (866) 619-2738 (866) 619-2738

Reviews

(1,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Pembroke Pines from DealerRater.

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Beatrice was awesome she explained everything and made me

Beatrice was awesome she explained everything and made me feel welcomed when I came in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with our team. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Hicieron lo que les dio la gana y no lo que pedi pesimo

Hicieron lo que les dio la gana y no lo que pedi pesimo servicio horrible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hola, Félix, lamentamos tu experiencia con nosotros aquí, pero nos alegra que nos hayas informado sobre esto. A nuestro gerente general realmente le gustaría ayudarlo a cambiar su experiencia. Si está dispuesto a darnos otra oportunidad, comuníquese con nuestro gerente general al (954) 446-8775 para analizar qué podemos hacer para ayudarlo.

Prompt and efficient.

Prompt and efficient. Service was performed as expected. Dealer is close to home and was easy to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

AutoNation Chrysler Dodge Jeep RAM Pembroke Pines

Since 2011 I have purchased 3 SUV Dodge branded. Dealer staff (sales/service/account, etc.) are very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Kristen was very helpful and she pushed to get me in and

Kristen was very helpful and she pushed to get me in and out! Really good person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

Scheduled an appointment for 10am for an oil change and

Scheduled an appointment for 10am for an oil change and tire rotation. This service took 3 hrs and 7 minutes before I got my vehicle back. A few hours later I was looking at my tires and realized that they were not rotated. This is the second time that my tires are not rotated on a scheduled appointment. I called the service department and left a voice message before 6pm , but nobody reached back. The service advisor was great , but paying for a service and not getting it for the second time is just awful way to do business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 446-8775 to discuss what we can do to help.

Autonation Jeep Experience

Beat experience ever purchasing a car. Dealer and salesperson went out of their way to ensure i was accommodated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Nelson, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Excelente servicio, muy buen ambiente de trabajo.

Excelente servicio, muy buen ambiente de trabajo. Jesús y el señor que le brinda servicio a los clientes, buscándolos y llev.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. Gracias de nuevo por la reseña!

Consumer response

como le dije estoy muy feliz con el servicio y tambien con su general manager Frank persona profesional y te atiende como familia y mi vendedor estrella Felix Ruiz

Excellent service, Ernesto was amazing , he help me a lot

Excellent service, Ernesto was amazing , he help me a lot every one is good there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

They did the work that I needed in a timely manner.

They did the work that I needed in a timely manner. The service advisor took the time to help me with all the things that needed on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Consumer response

Thanks for getting my car in great shape.