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Coulter Cadillac Buick GMC

(2,299 reviews)
Visit Coulter Cadillac Buick GMC
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 30 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 809-0027 (888) 809-0027
Used (888) 902-3706 (888) 902-3706
Service (888) 384-4732 (888) 384-4732

Reviews

(2,299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coulter Cadillac Buick GMC from DealerRater.

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Coulter Cadillac has been my dealer of choice for over 8...

Coulter Cadillac has been my dealer of choice for over 8 years. In that time I have had 3 vehicles and the sales and service staff have been exemplary! For the sales department, they always work to find me the best deal and manage my trade ins and financing with consideration and honest communication. Purchasing vehicles isnt what it used to be but I always feel I am treated fairly. Glenn was great in helping me get into my new car and I absolutely love it!!! For the service department, Scott Bergstrom is wonderful. He is very knowledgeable and addresses my concerns with respect and understanding. He always goes above and beyond which is extremely rare in almost any service industry. This is the only dealer that I recommend to friends and family and will continue to use them as my service dealer even though I live an hour away. Thanks to all of you for making my experiences memorable! Diedre

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you so much for your glowing comments. We're vey proud of the way we do things here, and it's nice to know you noticed! Thanks again! Tony Komadina, GM

Dereck Schaeffer has been a wonderful sales person. I am...

Dereck Schaeffer has been a wonderful sales person. I am so happy with my escalade, I love my truck. Thank you for making it possible. I had been shopping around for a truck and I found what I was looking for. I am from California I went on vacation to visit a family member and I returned home with a new truck. Everyone was so friendly so helpful. I would definetly recommend this dealer ship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You bought a really nice truck! We really appreciate you coming by our dealership. Tell your friends in CA about us! Thanks again! Tony Komadina, GM

Went in this last weekend to view a used Corvette they...

Went in this last weekend to view a used Corvette they had for sale. I was greeted right away by Bill Jurczak. I say "greeted" instead of assulted like most dealerships. Bill was polite, professional and even knowledgable about the Chevy product I wanted to purchase even though this is a Cadillac dealership. The enitire time I was treated with respect and never did I feel the high-preasure sales tactics used by most car dealers. I purchased the vehicle and the transaction was smooth and efficient. I also worked with Rick Baena doing all the paperwork and arranging the financing. Once again, top-notch. It was a truly pleasant experience as getting a new vehicle should be. I would highly-recommend this dealership and these two gentlemen based on my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Don't you just love that yellow car! We love our Corvettes here, and try to stock only the nicest in town! Bill has been with us for about 9 years, he's a true pro! Thanks again for your business! Tony Komadina, GM

Edward, was terrific, very professional, knoweldgeable,...

Edward, was terrific, very professional, knoweldgeable, friendly, personalable, and is just a good man. Edward answered all my questions, explained to me what and how all the tech. works in my Buick. He showed me and explained to me what was all in volved in and where the Dupont service was applied and its benefits. I have to tell you that my experenices at Coulter Cadilliac have all been very plesant and informitive,with employees like Edward I can see why. Thank You W. Jeffrey Fraser 602-561-1409

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words. We work hard to deliver a superior buying/servicing experience here @ Coulter. Ed is only one of about 130 dedicated employees. We're happy that you're happy! Tony Komadina, GM

I came in to buy my grandfather a car. Great customer...

I came in to buy my grandfather a car. Great customer service and they were very accommodating to me and my grandfather. Good honest dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your comments and trust. We'd like to think honesty is a mainstay of our company. Our staff personifies it. Thanks again! Tony Komadina, GM

Both sales reps were very helpful with finding me a car I...

Both sales reps were very helpful with finding me a car I have been looking for. THe car was in great shape and the sale reps made the purchase of this vehicle very simple. Thank you both for helping me get into my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's what we like to hear! Car buying made easy! We appreciate the oportunity to do business with you! Don't forget to use our service dept. when your car needs servicing, we have good folks working there too! Tony Koamdina, GM

Bill and Marc work together on this, bill sold me the car...

Bill and Marc work together on this, bill sold me the car and Marc enlivened the car to me. I had strick guide lines in what the kind of experience that I wanted and they fully respected that and ensure I had the experience that I wanted. I do my home work before I start to look at dealerships. I test drove a Cadillac at legends and when the time Mae that I wanted to lease my car legends was the most rude and arragont dealership I have ever dealt with. I asked them for the best possible price and Jim I think that was his name said I sell 37 of these a month, the price is what it is and bascly said take it or leave it. When I talk to bill I said this is what I want to place down I want a payment no higher than this. They not only did not just give me the price I wanted to pay but came in 50 a month less. That is customer service Bill met my and exceeded my expectations, I brought the car over the phone. I explained what I wanted to happen when I came in to sign the paper work I dont have time to hang out in car yartpds and they respected that and had me in and out very quickly. They are the best and would recommend them to any one you ant go wrong simple the best. As for Legents cadaliac they called me the day after and when I told them the price that Coulter gave me they said I was liaring and at that could not be done, I got what I wanted and you must remember they sell 37 cars a month and hey don't need to give you a deal WRONG go to Coulter and hey will give you the best deal and you don't need to go else where Coulter are the legends not legends cadaliac of Scottsdale they suck. Coulter you are great Stuart Race

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! Buying a car shouldn't be that difficult. We appreciate the confidence you placed in our dealership. We've been here since 1923, hopefully doing it right everytime! Tony Komadina, GM

This was the best car buying experience I have ever had! ...

This was the best car buying experience I have ever had! I would highly recommend working with John Harrell - he was fantastic and really helped me get my new GMC Acadia. I would definitely recommend John and Coulter Cadillac to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your comments. We hope our Cadillac hospitality extends to our Buick and GMC customers too. We appreciate your business! Tony Komadina, GM

I loved the attention that was given to me by Dureen,...

I loved the attention that was given to me by Dureen, Debbie, and John. I was there during lunch and they offered me their lunch. I was handled with respect and it was a great experience purchasing my first Cadillac. They explained everything thoroughly and I am now enjoying every bit of being a Cadillac owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your comments. We do eat a lot of our meals here, glad to hear we shared! We have a great staff, and you met some of our best! Tony Komadina, GM

Coulter Cadillac is by far the BEST dealership I have...

Coulter Cadillac is by far the BEST dealership I have ever worked with. The Sales Team is attentive ans respectful. It is not like some of those other places that you go to, you know the HIGH pressure salesman....annoying! We purchased a 2010 GMC Terrain and Bill was very knowledgable about the vehicle AND the questions he couldn't answer he looked up for us. He was a great salesman and I will be sending friends to him. Debbie Niles was a DREAM to work with! This woman knows her stuff! My husband and I were in and out of the finance department within 2 hours. Yes, you read that right! 2 hours! The one word that can describe this dealership, Bill and Debbie is...Class. Just a classy bunch of folks that I will be buying cars from for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Actually 2 hours is a bit too long, but if you had fun...that's all tthat matters. You will really enjoy the Terrain! Thanks again for doing business with us! Tony Komadina, GM