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Coulter Cadillac Buick GMC

(2,311 reviews)
Visit Coulter Cadillac Buick GMC
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 30 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 809-0027 (888) 809-0027
Used (888) 902-3706 (888) 902-3706
Service (888) 384-4732 (888) 384-4732

Reviews

(2,311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coulter Cadillac Buick GMC from DealerRater.

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I'd just like to say that this has been the most...

I'd just like to say that this has been the most enjoyable car buying experience that my husband and I have ever had! I had originally called on a silver CTS that I saw online, after speaking with Glenn Heiser he informed me that the car I was calling about was already sold, but he had another car and if I like the silver CTS I would love the black one he had on the lot. Well he was right! After taking the car for a test drive and being shown all the bells and whistles that come with a Cadillac, Glenn Heiser proceeded to answer all of our questions and even answered some we haven't even thought of. He explained the CPO in detail and after that and the price it was really a no brainer. We bought the car. He worked with us on our trade in and what we thought was a fair price for the Murano. Glenn Heiser and the team at Coulter Cadillac were very professional, the paperwork on the sale was done in a fast and effiecent manner. Not like other dealerships where you wait for hours on end and feel like you are interrupting their day. I would certainly recommend Glenn and the team from Coulter to my family and friends for their next car and will buy my next car from them too! Love, love, love the car and the service and the professionalism we were shown was the absolute best. Caroline & Rich Krysynski

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for you comments. We work hard to have a culture of integrity, honestly, and professionalism...and it shows by your remarks. Thank you for placing your confidence in Glenn and our team! Tony Komadina, GM

I had one of the most memorable as well as professional...

I had one of the most memorable as well as professional experiences while purchasing a Jeep Sahara from Bill Jurczak. Bill knew the product well, and was absolutely on track throughout the entire purchasing process. I receieved reliable and honest information from the start & I feel that way today. Bill was also instrumental in following up after the sale to assist me in finding an internet link for an after-market assossory for my Jeep. Clearly, Bill has been helping others for his entire career, I wish I would have met him 30 years ago. Thanks Bill, I am a first time customer of yours, but I plan to be a long term customer as well. Respectfully your, Brian

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Yep, Bill has been doing for a long time! But you're also right, he's a true professional and an asset to our company. Your Jeep is awesome! I kinda wanted it in my drive way!. Glad it found a nice home! Tony Komadina, GM

Coulter Cadillac has been my dealer of choice for over 8...

Coulter Cadillac has been my dealer of choice for over 8 years. In that time I have had 3 vehicles and the sales and service staff have been exemplary! For the sales department, they always work to find me the best deal and manage my trade ins and financing with consideration and honest communication. Purchasing vehicles isnt what it used to be but I always feel I am treated fairly. Glenn was great in helping me get into my new car and I absolutely love it!!! For the service department, Scott Bergstrom is wonderful. He is very knowledgeable and addresses my concerns with respect and understanding. He always goes above and beyond which is extremely rare in almost any service industry. This is the only dealer that I recommend to friends and family and will continue to use them as my service dealer even though I live an hour away. Thanks to all of you for making my experiences memorable! Diedre

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you so much for your glowing comments. We're vey proud of the way we do things here, and it's nice to know you noticed! Thanks again! Tony Komadina, GM

Dereck Schaeffer has been a wonderful sales person. I am...

Dereck Schaeffer has been a wonderful sales person. I am so happy with my escalade, I love my truck. Thank you for making it possible. I had been shopping around for a truck and I found what I was looking for. I am from California I went on vacation to visit a family member and I returned home with a new truck. Everyone was so friendly so helpful. I would definetly recommend this dealer ship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You bought a really nice truck! We really appreciate you coming by our dealership. Tell your friends in CA about us! Thanks again! Tony Komadina, GM

Went in this last weekend to view a used Corvette they...

Went in this last weekend to view a used Corvette they had for sale. I was greeted right away by Bill Jurczak. I say "greeted" instead of assulted like most dealerships. Bill was polite, professional and even knowledgable about the Chevy product I wanted to purchase even though this is a Cadillac dealership. The enitire time I was treated with respect and never did I feel the high-preasure sales tactics used by most car dealers. I purchased the vehicle and the transaction was smooth and efficient. I also worked with Rick Baena doing all the paperwork and arranging the financing. Once again, top-notch. It was a truly pleasant experience as getting a new vehicle should be. I would highly-recommend this dealership and these two gentlemen based on my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Don't you just love that yellow car! We love our Corvettes here, and try to stock only the nicest in town! Bill has been with us for about 9 years, he's a true pro! Thanks again for your business! Tony Komadina, GM

I came in to buy my grandfather a car. Great customer...

I came in to buy my grandfather a car. Great customer service and they were very accommodating to me and my grandfather. Good honest dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your comments and trust. We'd like to think honesty is a mainstay of our company. Our staff personifies it. Thanks again! Tony Komadina, GM

Edward, was terrific, very professional, knoweldgeable,...

Edward, was terrific, very professional, knoweldgeable, friendly, personalable, and is just a good man. Edward answered all my questions, explained to me what and how all the tech. works in my Buick. He showed me and explained to me what was all in volved in and where the Dupont service was applied and its benefits. I have to tell you that my experenices at Coulter Cadilliac have all been very plesant and informitive,with employees like Edward I can see why. Thank You W. Jeffrey Fraser 602-561-1409

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words. We work hard to deliver a superior buying/servicing experience here @ Coulter. Ed is only one of about 130 dedicated employees. We're happy that you're happy! Tony Komadina, GM

Both sales reps were very helpful with finding me a car I...

Both sales reps were very helpful with finding me a car I have been looking for. THe car was in great shape and the sale reps made the purchase of this vehicle very simple. Thank you both for helping me get into my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's what we like to hear! Car buying made easy! We appreciate the oportunity to do business with you! Don't forget to use our service dept. when your car needs servicing, we have good folks working there too! Tony Koamdina, GM

Bill and Marc work together on this, bill sold me the car...

Bill and Marc work together on this, bill sold me the car and Marc enlivened the car to me. I had strick guide lines in what the kind of experience that I wanted and they fully respected that and ensure I had the experience that I wanted. I do my home work before I start to look at dealerships. I test drove a Cadillac at legends and when the time Mae that I wanted to lease my car legends was the most rude and arragont dealership I have ever dealt with. I asked them for the best possible price and Jim I think that was his name said I sell 37 of these a month, the price is what it is and bascly said take it or leave it. When I talk to bill I said this is what I want to place down I want a payment no higher than this. They not only did not just give me the price I wanted to pay but came in 50 a month less. That is customer service Bill met my and exceeded my expectations, I brought the car over the phone. I explained what I wanted to happen when I came in to sign the paper work I dont have time to hang out in car yartpds and they respected that and had me in and out very quickly. They are the best and would recommend them to any one you ant go wrong simple the best. As for Legents cadaliac they called me the day after and when I told them the price that Coulter gave me they said I was liaring and at that could not be done, I got what I wanted and you must remember they sell 37 cars a month and hey don't need to give you a deal WRONG go to Coulter and hey will give you the best deal and you don't need to go else where Coulter are the legends not legends cadaliac of Scottsdale they suck. Coulter you are great Stuart Race

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! Buying a car shouldn't be that difficult. We appreciate the confidence you placed in our dealership. We've been here since 1923, hopefully doing it right everytime! Tony Komadina, GM

This was the best car buying experience I have ever had! ...

This was the best car buying experience I have ever had! I would highly recommend working with John Harrell - he was fantastic and really helped me get my new GMC Acadia. I would definitely recommend John and Coulter Cadillac to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your comments. We hope our Cadillac hospitality extends to our Buick and GMC customers too. We appreciate your business! Tony Komadina, GM