Gateway Chevrolet

This dealership was great, they helped us get in and out of there really fast. They were also really kind. Highly recommend working with Vee.

My experience was not pleasant. Upon my arrival I informed the man I was in for a service on my vehicle and he asked if I purchased the vehicle maintenance plan which I confirmed. He said he would have to double check because apparently it expires (which I was not aware of) but when I scheduled my appointment I did ask the women on the phone and she confirmed I had 2 services left on my account which one would be applied the day of service. When he returned he said my plan was expired and I let him know the woman said I still had 2 available. He said unfortunately I did not and they also don’t inform the customers of when those plans expire. I asked to speak to a manager and the manager never came instead they said they would apply a coupon to lower the price. Still I wanted to speak to a manager but I was told the manager was too busy. After I left I called the dealership to speak to a manager and he was STILL too busy to take the call, never got a call back. Worse experience! Alan who was the advisor had an attitude the minute he walked over to my car and never showed intentions to help. The dealership clearly does not care about the customers!

Waited over 2 hours for an oil change despite having an appointment. Was promised a courtesy car wash which did not happen. Seat was adjusted and not returned to original position. Called Gateway Chevrolet to discuss my concerns with dealership before submitting a review but individual I received a text from did not work at the dealership. Terrible experience. Consider other options.

Quick, reliable, easy to schedule and friendly service. I always have a great experience at this dealership.

Always prompt and efficient! Everyone is courteous and polite. We feel like members of an extended family ( the Chevy family)

I call and never have a problem great service the service department is amazing i would recommend this dealership to anyone

Great people to work with. Got a fair deal on my new truck without a lot of hassle. Service after the sale was even better, Ryan definitely took care of me. I would highly recommend them to anyone looking to buy a new car.

Great and helpful service. I always take my car into Gateway Chevrolet! Their service department is extremely knowledgeable. I was able to get a loaner car while they worked on my car!

Deceptive selling tactics. Apparently a common issue, when brought to the managers attention he stated “I deal with this issue daily”. No follow through from general manager.

Good service and friendly people. I would recommend them to my friends. Thank you again.