Reviews
Thomas Ganahl
All of your people are courteous and helpful. Service is good and well informed along with the sales staff which provided us with our Ford Edge.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Services
Great service. Able to fit me in on a busy schedule
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repairs to my 2002 Explorer
Dwayne is the best. Always courteous and prompt. Always eager to help.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
R. Sprouse - Ford Explorer
Excellent buying experience - David did an excellent job, and was extremely patient. I did not have the "car buying" experience I feared. Walked out happy with the deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 f-250
great, salesman was fantastic,they picked us up at the airport,it was great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience!
Emily and all the crew at Auto Nation Ford in Scottsdale did a great job, worked hard to get us a great deal on a'17 Explorer limited. It's our second Auto Nation purchase, and definitely NOT our last!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bad Customer Service after purchase
They don't care once you sign the dotted line and drive off the lot. Keep in mind you have no recourse but there survey and who knows if any of that is true. Call the store Manager Jeff, never takes your calls always at a meeting. Go in there to buy a car and everybody is available. Sad.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Autonation Ford in Scottsdale
Adele Briggs is a saleswoman at the dealership, she was incredible, informative and was 100% there with you every step of the way and even afterward. The dealership is a kind environment and it was very nice not only getting the car i wanted but the support and care needed for a car buyer.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!
Oil change - tire rotation
Had an excellent experience. Quality dealership. We'll organized and performed their work on a timely basis.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2011 Golf
Filled out the app online. A few emails back and forth. I was coming from out of town had to take a shuttle down the Scottsdale, so i wanted to make sure the deal was approved before heading there. Everything went good just like what was discussed in emails. They down payment and monthly payments were just as discussed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!