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AutoNation Ford Scottsdale

(2,159 reviews)
Visit AutoNation Ford Scottsdale
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (877) 737-8702 (877) 737-8702
Used (877) 846-3679 (877) 846-3679
Service (877) 821-8745 (877) 821-8745

Reviews

(2,159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Scottsdale from DealerRater.

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Thomas Ganahl

All of your people are courteous and helpful. Service is good and well informed along with the sales staff which provided us with our Ford Edge.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Services

Great service. Able to fit me in on a busy schedule

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repairs to my 2002 Explorer

Dwayne is the best. Always courteous and prompt. Always eager to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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R. Sprouse - Ford Explorer

Excellent buying experience - David did an excellent job, and was extremely patient. I did not have the "car buying" experience I feared. Walked out happy with the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 f-250

great, salesman was fantastic,they picked us up at the airport,it was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Emily and all the crew at Auto Nation Ford in Scottsdale did a great job, worked hard to get us a great deal on a'17 Explorer limited. It's our second Auto Nation purchase, and definitely NOT our last!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bad Customer Service after purchase

They don't care once you sign the dotted line and drive off the lot. Keep in mind you have no recourse but there survey and who knows if any of that is true. Call the store Manager Jeff, never takes your calls always at a meeting. Go in there to buy a car and everybody is available. Sad.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.

Autonation Ford in Scottsdale

Adele Briggs is a saleswoman at the dealership, she was incredible, informative and was 100% there with you every step of the way and even afterward. The dealership is a kind environment and it was very nice not only getting the car i wanted but the support and care needed for a car buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

Oil change - tire rotation

Had an excellent experience. Quality dealership. We'll organized and performed their work on a timely basis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2011 Golf

Filled out the app online. A few emails back and forth. I was coming from out of town had to take a shuttle down the Scottsdale, so i wanted to make sure the deal was approved before heading there. Everything went good just like what was discussed in emails. They down payment and monthly payments were just as discussed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!