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AutoNation Ford Scottsdale

(2,179 reviews)
Visit AutoNation Ford Scottsdale
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (877) 737-8702 (877) 737-8702
Used (877) 846-3679 (877) 846-3679
Service (877) 821-8745 (877) 821-8745

Reviews

(2,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Scottsdale from DealerRater.

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Frank

Very pleasant from greeting through negotiation on buying price and through financing. Also my salesperson, Steve Cvach, could not have been more helpful throughout the entire process, including taking a significant amount of his own time to help familiarize me with all of the numerous features of my new Ford Edge. I'm very thoroughly impressed with everyone at Auto Nation Ford of Scottsdale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast and fair

Prompt contact by internet sales MR Lopez. Easy, fair and fast buying process with good follow up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pickup truck purchase

Not a good buying experience for me. I don't recommend this dealer. I feel they took me to the cleaners.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They fixed the problem!

Byron Mead was friendly, knowledgeable, and proved to be reliable. The work was done on time and seemingly correctly. I will continue to take my Edge Sport to this AutoNation Ford dealer for service even though there are two Ford dealers which are closer to my home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience all around!

In both buying and service we have recieved excellent service, we would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

I aleays get the best service Dwayne my service advisor is honest , cares about the customer and delivers on his promises

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worst car dealership ever

Worst dealership ever too bad Ford doesn't pull the franchise!! From a spot delivery to not getting things as promised!! Will never buy anything from an Autonation dealership!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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AUtonation Ford Scottsdale

Excellent sales and financing experience all the way from the initial internat contact to the delivery of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Expensive insufficient

Had truck towed to autonation ford Scottsdale. Before hand I pulled codes to see what was wrong. They received the truck called and mentioned one of the issues no others and said that would fix it,($800). Picked it up Ran for 50 miles same issue. Called them and was told " it started after we fixed it so bring it back and we'll dig deeper. Not only was the price 40% more than 4 other places I called but only took care of one issue when they new of others. Loving the diagnostic fee I guess. Needless to say I towed it somewhere else and 20 minutes after arrival they had the diagnosis. Save your time money and patience. There motto" if it starts nothings wrong".

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.

My New Expedition

Easy and I was well informed; worked with me to get best value for warranty and financing, explaining all options clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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