Reviews
Frank
Very pleasant from greeting through negotiation on buying price and through financing. Also my salesperson, Steve Cvach, could not have been more helpful throughout the entire process, including taking a significant amount of his own time to help familiarize me with all of the numerous features of my new Ford Edge. I'm very thoroughly impressed with everyone at Auto Nation Ford of Scottsdale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast and fair
Prompt contact by internet sales MR Lopez. Easy, fair and fast buying process with good follow up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pickup truck purchase
Not a good buying experience for me. I don't recommend this dealer. I feel they took me to the cleaners.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They fixed the problem!
Byron Mead was friendly, knowledgeable, and proved to be reliable. The work was done on time and seemingly correctly. I will continue to take my Edge Sport to this AutoNation Ford dealer for service even though there are two Ford dealers which are closer to my home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience all around!
In both buying and service we have recieved excellent service, we would highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer
I aleays get the best service Dwayne my service advisor is honest , cares about the customer and delivers on his promises
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Worst car dealership ever
Worst dealership ever too bad Ford doesn't pull the franchise!! From a spot delivery to not getting things as promised!! Will never buy anything from an Autonation dealership!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
AUtonation Ford Scottsdale
Excellent sales and financing experience all the way from the initial internat contact to the delivery of the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Expensive insufficient
Had truck towed to autonation ford Scottsdale. Before hand I pulled codes to see what was wrong. They received the truck called and mentioned one of the issues no others and said that would fix it,($800). Picked it up Ran for 50 miles same issue. Called them and was told " it started after we fixed it so bring it back and we'll dig deeper. Not only was the price 40% more than 4 other places I called but only took care of one issue when they new of others. Loving the diagnostic fee I guess. Needless to say I towed it somewhere else and 20 minutes after arrival they had the diagnosis. Save your time money and patience. There motto" if it starts nothings wrong".
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My New Expedition
Easy and I was well informed; worked with me to get best value for warranty and financing, explaining all options clearly.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
