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AutoNation Ford Scottsdale

(2,179 reviews)
Visit AutoNation Ford Scottsdale
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (877) 737-8702 (877) 737-8702
Used (877) 846-3679 (877) 846-3679
Service (877) 821-8745 (877) 821-8745

Reviews

(2,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Scottsdale from DealerRater.

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Was treated with respect and listened to my concerns

Was treated with respect and listened to my concerns Initially My stubbornness did not listen to their advice BUT I finally understood their suggestions and had them complete the service request. Drove away happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call.

Great service from start to finish.

Great service from start to finish. Adam Ummel was my sales person. He did great! Was very professional and his customer service was top notch. They also gave me a great deal on my car. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Great experience with all employees, especially Jeremy

Great experience with all employees, especially Jeremy and Nicole. No high pressure sales tactics. They dealt with a somewhat difficult purchase since I have an out of state license and live part time in Arizona. I went in to browse colors for a future purchase but bought the next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

My wife and I had a great buying experience at AutoNation

My wife and I had a great buying experience at AutoNation Scottsdale. Our salesman Sheridan did a great job finding us a white 2 door base Sasquatch. We were working through another dealer that didn't seem that interested in making a deal we could live with and offered an offensively low trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Keith, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Scottsdale! We are always more than happy to assist you if anything else comes up. Take care!

From the first contact by phone with Mellisa, going over

From the first contact by phone with Mellisa, going over availability and details, to the final walk through, these folks were a pleasure to work with. Steven was very patient and knowledgeable with the vehicle, and Nicole knows her stuff in finance. No going back and forth, just recommendations for certain warranty add ons. Even though you guys are 35 minutes away, and we have a Ford dealership about 8 minutes away, we will make the drive for all our needs to you fine people!! Thank you for the experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rich, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Very good experience and customer service.

Very good experience and customer service. Sales people were helpful but not pushy. The finance team was efficient and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

I was pleased with the whole process.

I was pleased with the whole process. Drove out with a new 2025 Hybrid Escape which is exactly what I wanted. The staff was helpful & knowledgeable. I recommend AutoNation Ford Scottsdale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Brandon was my Contact during service process.

Brandon was my Contact during service process. He did a great job handling all my needs. Kept me updated with the progress .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

I had the vehicle in mind that I wanted to purchase.

I had the vehicle in mind that I wanted to purchase. Inquired about availability, immediate response. Upon arrival to AutoNation the vehicle was in front ready for my test drive. Went home in a very short period of time with the new vehicle. No games, straight forward. Kudos to the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Brandon picked up the ball an took care of everything, on

Brandon picked up the ball an took care of everything, on time and correctly performed the warranty work needed on my Transit 250.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Scott, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!