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AutoNation Ford Scottsdale

(2,160 reviews)
Visit AutoNation Ford Scottsdale
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (877) 737-8702 (877) 737-8702
Used (877) 846-3679 (877) 846-3679
Service (877) 821-8745 (877) 821-8745

Reviews

(2,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Scottsdale from DealerRater.

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Buying my new truck at Autonation Ford was a great buying

Buying my new truck at Autonation Ford was a great buying experience. The sales team, manager and finance rep were all extremely nice, helpful and efficient (and not pushy). Great dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Had an excellent experience at AutoNation Ford.

Had an excellent experience at AutoNation Ford. Worked primarily with James and Jonny who answered all my questions and were professional. Made the entire process very convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great dealership to work with.

Great dealership to work with. Kevin always takes care of me and my truck. Great job...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Heinrict, it means so much to us that you chose our dealership! If you have any further questions, please don't hesitate to reach out!

Van Service

Easy to get appointment for oil change for business van. Tech found that rear brakes needed repair, gave a comparable estimate, repaired rear brakes quickly. We are very pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

I was very impressed with the cleanliness of the showroom

I was very impressed with the cleanliness of the showroom and friendly greeting. Steven went above and beyond in order to assist us. Our original salesperson couldn't make the appointment and Steven stepped in and worked through some issues with the vehicle. He assisted us in the test drive, went completely over the vehicle operating system and even referred us to and drove us to a nice local cafe for lunch. I also enjoyed talking to and dealing with Jonny in finance. He made spending that much money a little more enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Very friendly sales team here.

Very friendly sales team here. They made buying my new Ford lightning super enjoyable. We will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Kevin is a knowledgeable and friendly person good person.

Kevin is a knowledgeable and friendly person good person. he is always willing to help me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at AutoNation Ford Scottsdale! Don't hesitate to call us if you ever need anything. Be safe on the road!

Sales staff was Very friendly and easy going.

Sales staff was Very friendly and easy going. Did not experience the typical height pressures tactics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Concierge Customer Care At It?s Finest!

Venetia (Finance), David (Sales) & Joseph (Sales Manager) are amazing people to work with and their value to us as a company is absolute! The AutoNation Ford Scottsdale Team made purchasing our 2023 Ford F-150 Lighting Platinum a dream and hands down our favorite auto purchasing experience of all time! From the moment our CEO received the call that the truck was in stock, to financing with Ford Motor Credit and installing PPF, the white glover service we continue to receive is unprecedented! Have you ever dined at a restaurant where from the moment they valet your car until the moment you pull away where the service has not missed a beat? Venetia, David & Joseph are like the 5-Star Team @ Mastro?s Ocean Club in Newport, California! We are humbled by their dedication and are honored to continue a fruitful relationship with AutoNation Ford Scottsdale! God bless y?all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests, and we look forward to your next visit!

Friendly and very efficient.

Friendly and very efficient. They answered all my questions and their lobby is always clean and neat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!