Reviews
Malibu 2007 Repairs at Sands Chevrolet
Gage is always so great with my family. Supportive Managers at Sands Chevrolet. Thanks, Tammie and Arnulfo Perez
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to write about your experience with us, Tammie! At Sands Chevrolet of Glendale, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Gage and our managers were able to satisfy that. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Sands Chevrolet of Glendale Team
Bad service
Bad, cant trust mechanics. Shoddy work. Mistakes made on installation of parts,
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Sands Chevrolet of Glendale Team
Bought new Z71 Silverado with inline six Duramax turbo.
Bought new Z71 Silverado with inline six Duramax turbo. Love the truck and Sands treated me right. Kenny was my sales person and was great to work with. Definitely would go back in future when my wife is in need of new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sands Chevrolet of Glendale Team
What a let down…
This dealership does not offer the level of care you may desire for your vehicle. Specifically requested no car wash (multiple times) because my car just had over $1000 in paint correcting, polishing, and 5 year ceramic coating done. They put it through the automatic car wash anyways and caused damage to my coating and paint as well as voiding the coatings warranty. The manager and tech brushed me off because they are uninterested in resolving the issue. They even have a policy where this type of vehicle is not supposed to go through the automatic car wash at all… but I guess they can’t even adhere to their own policies. If this is what I can expect from Chevrolet service centers, I am thinking I need to trade in and switch brands to get the care and respect I expect.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Here at Sands Chevrolet of Glendale, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. We would appreciate the opportunity to make things right. Please contact us at your convenience. Sincerely, The Sands Chevrolet of Glendale Team
Don't BUY HERE
*Women* don't buy from here. They take your money and don't produce a vehicle. Spoke to several "managers" and non of them could produce answer. Would not recommend to my worst enemy.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Sands Chevrolet of Glendale Team
Came in for oil change and they gave me free tires,...
Came in for oil change and they gave me free tires, brakes, oil change and cleaned the inside of my car. Best service ever! Will be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Sands Chevrolet of Glendale Team
I came in for oil change and I got a free oil change,...
I came in for oil change and I got a free oil change, free tires and breaks. I have a handicap granddaughter that I help my daughter to take care of and the free services came right on time. I'm so appreciative. Best service ever! Highly recommend Sands Chevrolet Glendale! Will be back! James Black
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, The Sands Chevrolet of Glendale Team
Bought two trucks from sands. Their service is amazing!...
Bought two trucks from sands. Their service is amazing! Referred my family and friends to them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome dealership! The sales team, finance team and...
Awesome dealership! The sales team, finance team and management team are all great. I actually enjoyed my car buying experience. This was the first time I’m actually able to say that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Sands Chevrolet of Glendale Team
Willing to work with you! Ask for Drew! He’s newer but...
Willing to work with you! Ask for Drew! He’s newer but really helped us out. We had some complications with our person info and he worked hard to get us in a great vehicle !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair