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Pearson Ford

(499 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Ford from DealerRater.

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I have used Quicklane for service on my 2004 Saturn Vue...

I have used Quicklane for service on my 2004 Saturn Vue ever since GM off loaded the Saturn. I have been very pleased with the service provided and the professionalism of all the staff.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I met Don in February 2012 and was considering an Edge. I...

I met Don in February 2012 and was considering an Edge. I have never met another salesman like him. He is the perfect salesman in my eyes!! Do to employment or the lack there of, I bought used. Great experience! He listened to my needs, financial restraints and likes. He was honest, sincere and genuine. A love my truck and am extremely pleased with our deal. I will buy again with Donnie's help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Adam was extremely helpful in our recent purchase of a...

Adam was extremely helpful in our recent purchase of a used car. Adam drove the car to our mechanic to have it checked out. He worked with us well on the price of the car and was very pleasant during the entire process. We would definitely recommend this dealership. The bird in the lobby was a lot of fun, too!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dustin was great.He was efficient. My service was...

Dustin was great.He was efficient. My service was completed in a timely manner. I think the price was somewhat higher than I am accustomed to at other dealerships I have had service completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Overall experience was good. The car was not 100% clean...

Overall experience was good. The car was not 100% clean - even though it is a used vehicle, buyer still expects it to be clean (back middle console had chewed gum in it). A few other minor things were said during sales visit and during follow-up call - wrong name, wrong vehichle (I purchased an explorer not an edge). I ordered CilaJet and was to call back to make appt. John wasn't in when I called so I emailed him. The next day I called him and left voice mail. I heard back the next day after I left the voice mail message. I like to hear back within 24 hours or if he is out of the office, an email indicator stating he is out or voice message indicating he is out. If the above wouldn't have happened it would have been Great instead of Good. I would still recommend Pearson to family and friends for purchases.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was very pleased with treatment from Donnie and Michael...

I was very pleased with treatment from Donnie and Michael in purchasing and closing the car. It was a very easy transaction getting what I wanted for a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is the 3rd time I have bought a new car/truck from a...

This is the 3rd time I have bought a new car/truck from a dealer ship (3 deferent dealer ships) and this is by far the most help I have had and willingness to help me with any and all my questions and concerns and have it done my way. Thank you, Carl M Steele

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Scott Krouse is a great Service employee. This is the...

Scott Krouse is a great Service employee. This is the 5th. time I've had service work done at this dealership with him and I always leave a happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Will was very thorough and Joel Steele dug up the record...

Will was very thorough and Joel Steele dug up the record for my wife's oil change of last week made sure I received credit for today's oil change and last week's too. He registered me in the advantage program. Both Joel and Will did a great job this afternoon working on my 2007 Toyota Avalon. Thanks, Kurt Paige

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Researching used SUV

My experience with Adam Rich was very pleasureable. I told him what I was looking for and he threw out some options for me . I can't wait to go in to meet him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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