Reviews
No obnoxious sales pressure or tactics. I think Karen...
No obnoxious sales pressure or tactics. I think Karen made sure I was comfortable with the process. I first started using Pearson for service when my Ford dealer Sharp went out of business. PS: After a couple rejections when I hit send my reaction is to just drop this . You are making it too difficult to say positive things about you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have come to trust Bill Sawyers and believe that he...
I have come to trust Bill Sawyers and believe that he offered me the best possible deal he could. The transaction was very quick and Bill made it very easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A special thank you to Chris Deford for his...
A special thank you to Chris Deford for his professionalism in dealing with a mature retired female with the purchase of a 2012 Ford Fusion. I never felt "put down", my questions were always answered with honesty. This purchase was a wonderful experience. The icing on the cake was this week when Chris sent Chad to my home to program the garage door opener in the auto. Never once did Chris say to me "read your manual and you can do the programming". I must say I felt like a complete idiot when Chad pulled out the manual and had the opener programmed within 5 minutes. Chris I can not thank you enough for all the graciousness and kindnesses you have shown me. You are one of a kind. All "old ladies" should be able to tell my wonderful story.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adam did a great job in getting us in the right car for...
Adam did a great job in getting us in the right car for us. Did a nice job on getting the price right while getting the most for our trade in. This is my second purchase at Pearson and despite living right by another Ford dealership, I find myself coming back to Pearson. Thanks, Joe Berding
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Folks were very friendly and professional. We've dealt...
Folks were very friendly and professional. We've dealt with Pearson Ford before and as long as Michael is there we will always deal with you first..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Donnie is a great asset to the dealership. This is my...
Donnie is a great asset to the dealership. This is my second lease personally and 4th for our business and each one has been flawless. Great Job Donnie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I started out with a different dealership who seemed to...
I started out with a different dealership who seemed to push me out the door on a Saturday. On Sunday I sent the email to Pearson Ford and was responded to on Monday. By Tuesday Don had found the truck that I was looking for and it was sold to me on Wednesday. The other dealer didn't respond back to me until Tuesday afternoon when I was at Pearson Ford. Their loss. Don was very responsive in getting what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don Thompson is great to work with and always is very...
Don Thompson is great to work with and always is very courteous and helpful. His knowledge of the vehicles and the financing process helps while we have purchased our vehicles from your dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience working with Craig Bowes, and all of...
Excellent experience working with Craig Bowes, and all of the people in the sales and service department. that is why I continue to use Pearson Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Manager Pete and Technician Chris were very...
The Manager Pete and Technician Chris were very professional & friendly. Chris told what service I needed and saved me money - Very Honest and knowledgeable employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair