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Metro Ford

(2,130 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–3:00pm
Sunday 11:00am–6:00pm Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award

Reviews

(2,130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford from DealerRater.

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MetroFord has the best selection in certified , quality

MetroFord has the best selection in certified , quality used cars . Make sure to see Alex McDonald he will make sure every thing works out for you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Rick, thank you for this fantastic review and giving Alex McDonald such a high star rating! We hope to see you again!

Respect is due to Metro Ford and they have the best

Respect is due to Metro Ford and they have the best salesman in Alex McDonald. I was able to get my car for my daughter at the right price and we are all happy! Great dealership for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for this fantastic review and giving our team such a high star rating! We hope to see you again!

Mi vehiculo estaba en servicio y Fernando me atendió

Mi vehiculo estaba en servicio y Fernando me atendió súper bien , Melanie me dio un carro de cortesia para yo poderme movilizar , excelente servicio al cliente , muchas gracias por todo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hola, ¡gracias por esta fantástica reseña y por darle a nuestro equipo una calificación de estrellas tan alta! ¡Esperamos verte de nuevo!

Very good attention !

Very good attention !!, my thanks to Walter and Jose Diaz for your help in my new lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for this fantastic review and giving our team such a high star rating! We hope to see you again!

I usually don't like car dealerships but Alex McDonald at

I usually don't like car dealerships but Alex McDonald at Metro Ford is the best sales guy to deal with. He knows about the cars and wont mislead you and waste your time. 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Daniel, thank you for this fantastic review and giving Alex McDonald such a high star rating! We hope to see you again!

I usually don't like car dealerships but Alex McDonald at

I usually don't like car dealerships but Alex McDonald at Metro Ford is a good car guy to deal with. He knows about the cars and wont mislead you and waste your time. I give 5 starts for Alex always

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Daniel, thank you for this fantastic review and giving Alex McDonald such a high star rating! We hope to see you again!

I've been working with Alex McDonald on getting my Ford

I've been working with Alex McDonald on getting my Ford Ranger replaced for years now and finally pulled the truck. I am very happy with the ne w truck and Alex's hard work and great customer service paid off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Scott, we're happy you found our staff to be so supportive during your experience here at Metro Ford. We hope to be of service to you again! Take care!

I purchased my second vehicle with Alex McDonald and I am

I purchased my second vehicle with Alex McDonald and I am happy with it for sure. I have been working with him for years to replace my Ford Ranger and finally did it., Alex's patience , dedication, knowledge and honesty is truly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for the high star rating and positive comments about Alex McDonald in Sales! Please let us know if there is ever anything else we can do for you! Have an amazing day!

Dealer response

Hello, thank you for the high star rating and positive comments about Alex McDonald in Sales! Please let us know if there is ever anything else we can do for you! Have an amazing day!

Awesome buying experience for our new Metro Ford Bronco

Awesome buying experience for our new Metro Ford Bronco Raptor! Everything was online and very easy to do. The salesman Adolfo Mena did everything efficiently. Finance rates were the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Alida, we are happy we could make your experience a positive one! It is great to hear our Staff took such great care of you! We hope to see you here again!

Always a pleasant experience when I visit Ford.

Always a pleasant experience when I visit Ford. Everyone is friendly and helpful. The area is always well maintained and clean. I was in and out within 1 hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ana, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Metro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!