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Metro Ford

(2,184 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–3:00pm
Sunday 11:00am–6:00pm Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award

Reviews

(2,184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford from DealerRater.

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Alex McDonald is a top notch salesman and I'm loving my

Alex McDonald is a top notch salesman and I'm loving my new Bronco. Metro Ford was stress free for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ana, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Alex McDonald is a top notch salesman and I'm loving my

Alex McDonald is a top notch salesman and I'm loving my new Bronco. Metro Ford was stress free for me. Thank you so much i appreciate it and will let everybody know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Ana, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I typically don’t write reviews, but Alex McDonald went

I typically don’t write reviews, but Alex McDonald went above and beyond the standard. Custom ordered a Bronco from the factory which he lined everything up and continually checked in with updates. A very friendly and professional salesman! I will gladly keep his card for future business .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mark, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

Huge thanks to Frank Ortiz and Metro Ford for the

Huge thanks to Frank Ortiz and Metro Ford for the outstanding service. Smooth, professional, and attentive from start to finish. I highly recommend them—thank you, Frank!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks for your business! Take care!

Salesman was an amazing young man.

Salesman was an amazing young man. The manager worked with me to get to a price point I was comfortable with, and they had a great selection of vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mathieu, thank you for your kind words! We're glad to hear that our team provided excellent service at Metro Ford. Your feedback is truly appreciated!

Once again Jose Diaz, Metro Ford and all of their staff

Once again Jose Diaz, Metro Ford and all of their staff prove to me why there is not a more reliable place to purchase my vehicles. Highly recommend Jose as he will get the deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jaime, thank you for your kind words! We're glad to hear that Jose Diaz provided excellent service at Metro Ford. Your feedback is truly appreciated!

I needed a reliable car with a tight budget and Alex

I needed a reliable car with a tight budget and Alex McDonald navigated me to the right vehicles and made it happen on the one I liked best. He was great to deal with and I appreciated his honesty. Great follow up after i took the car as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Robin, we're happy you found Alex McDonald to be so supportive during your experience here at Metro Ford. We hope to be of service to you again! Enjoy your new Metro Ford Bronco!

Alex McDonald was an absolute pleasure to deal with!

Alex McDonald was an absolute pleasure to deal with! From start to finish, he was very timely in his responses and requests even outside of normal business hours! He made for a very smooth and easy transaction that was done sight un seen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jeffrey, thank you for your kind words! We're glad to hear that Alex McDonald provided excellent service at Metro Ford. Your feedback is truly appreciated!

I referred my friends to Alex McDonald at Metro and he

I referred my friends to Alex McDonald at Metro and he took excellent care of them from start to finish. They have nothing but praises for Alex

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sam, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I had a seamless experience with Alex McDonald as my

I had a seamless experience with Alex McDonald as my Salesman. I was happy with the service he gave me and my family and I will recommend him highly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jackie, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!